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baum

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Location
savage, mn
Ram Year
2015 Laramie
Engine
Hemi 5.7
A few had problems which were similar. Was the map in the wrong location? the street name at top of the screen wrong?... or both simultaneously? Were you able to calculate a route? Did you ever see the "activating navigation" message?... not at all or only after starting up?

all i can remember was..

the map was at the wrong location, the compass was incorrect, and the streets were ones that i was on about 30-45 minutes previous when the nav wasnt even turned on
 
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Griebz

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Aug 31, 2015
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2015
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Hemi 5.7
That sounds to me like signal issues .. Did you check the sat connections ? When mine was acting crazy not all were working .. The day I used it with no issues they were all lit up and functioning
 
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Griebz

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2015
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Hemi 5.7
Just received a message from uconnect .. They're saying the issue has been resolved . I haven't had a chance to try the Nav yet .. Keep you posted
 

Ricks Ram

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2014
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Hemi 5.7
Been using mine for two days and it has been working fine......bigger question is what happened? All these radios use the same satellites. Why were only our radios with the Firmware update affected? It realy makes no sense. Way over my head but leaves you with an uneasy feeling because we know we won't get the truth.
 
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Griebz

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2015
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Hemi 5.7
The case manager said they were having a problem on their end with the signal being picked up by the truck . Guess we'll see
 
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Griebz

Member
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Hemi 5.7
I guess for what ever reason the updated firmware affects the signal somehow .. He said they pretty much got it worked out . Hope he's right
 

norcal-dmb

Junior Member
Joined
Mar 8, 2012
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Ram Year
2014
Engine
Diesel 6.7 Cummins
Just put over 100 miles on mine with no issues, maybe it is resolved after all.
 

rpasetto

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Jun 6, 2015
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Location
Winter in TX, Summer in MA
Ram Year
2015
Engine
5.7L V8 Hemi
Been using mine for two days and it has been working fine......bigger question is what happened? All these radios use the same satellites. Why were only our radios with the Firmware update affected? It realy makes no sense. Way over my head but leaves you with an uneasy feeling because we know we won't get the truth.

It wasn't only the radios with the recent update. Many firmware versions on Ram, Jeep, Chryslers, and Dodges were affected. The reports I saw on verious forums mentioned Uconnect 8.4AN and Uconnect 8.4A but I do not know if the issue was limited to that (maybe someone with Uconnect 4 or 5 versions can comment here).

It certainly wasn't the satellites themselves, as other Nav systems, radio and other things were not affected. It's likely that these versions ** of Uconnect that were affected have a software bug (or ten) which failed to handle something coming down from the satellites. Since it happened all of a sudden to many of us it's also likely that something, perhaps in the software controlling the satellites, was changed, maybe on Saturday, and then fixed or changed back a few days later when all the crashing stopped.

In the forum threads I've read, members reported being told satellites, google, garmin, and the weather were at fault by various FCA support persons. The real reason will probably never get out; I doubt whether the powers that be of FCA has given their support people all the facts.

**Note: From what I can recall versions 15.26.1, 15.06.1, 15.17.5, and 14.??? were mentioned in various forum posts. There may have been other versions affected but I do not recall version numbers mentioned. Apparently dealers who do these updates do not always tell customers which software version was installed and, from my own experience, do not even check to make sure the update was properly loaded.
 

Bill507

Senior Member
Military
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Dec 26, 2014
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Location
New Orleans
Ram Year
2014
Engine
Hemi 5.7
No problems today for me either. . Had nav running on commute home and all sats seemed to be active, no reset or blackout issues whatsoever not even one shade of grey. So blackout-gate, uconnect-gate or maby navi-gate is over (for now)??

Sent from my SM-G900V using Tapatalk
 

rpasetto

Junior Member
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Location
Winter in TX, Summer in MA
Ram Year
2015
Engine
5.7L V8 Hemi
No problems today for me either. . Had nav running on commute home and all sats seemed to be active, no reset or blackout issues whatsoever not even one shade of grey. So blackout-gate, uconnect-gate or maby navi-gate is over (for now)??

Sent from my SM-G900V using Tapatalk

you coined the best term for this :)

:favorites13:
 

Dougsign

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Oct 10, 2014
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Location
Tampa, FL
Ram Year
2015
Engine
Cummins
On a different note my nav on my 2015 is so far out of date. Doesn't show some intersections that were completed over a year ago. I don't subscribe to u connect. Maybe that's why?
 

rpasetto

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Location
Winter in TX, Summer in MA
Ram Year
2015
Engine
5.7L V8 Hemi
On a different note my nav on my 2015 is so far out of date. Doesn't show some intersections that were completed over a year ago. I don't subscribe to u connect. Maybe that's why?

What version do you have? Latest is 15.17.5. That may have some road updates; but it evidently takes a while for new road data to get thru the system.
 

SitKneelBend

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Military
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Location
St. Louis
Ram Year
2014
Engine
3.6 Pentastar
The latest maps available for any 2013+ RAM is from 2013. This includes the map "update" they are selling for $150.

Sent from my HTC One using Tapatalk
 
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