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Hi Guys, 2020 (4th gen) RAM 1500 with the same problem here. So +1 to the "users with radios issues" list.
I made an account just to follow this. I'll add my issues, which are the same as all the others I'm seeing.
I have 68k miles on my truck, a 2018 3500 Laramie Sport.
- Randomly, my radio will freeze and only play the XM station it was on on startup. This has happend since purchasing the truck used at 9k miles. It seems to be happening more now, the frequency is weekly where it used to be once a month or so.
- Randomly, I will get the blue screen and it will stay that way until it decides to reboot. It has only done this maybe 3 or 4 times, but all in the last 6 months. I saw someone mention it's backup cam related, but I can't confirm, it may be.
- Most times, the XM favorites will ding, but nothing shows up. Sometimes it works. This issue is pretty new, probably last 3 months. Before that I had no issues with favorites. I did reset all my favorites to none, and I still have the issue after adding a few.
- Finally, the screen film has begun bubbling. This has been happening over the last year. Looks like it has a water bubble behind it or something.
I'm having the same problem on my 23. The dealer keeps "updating but it keeps happeningYes, I have a 2020 with 3,800 miles and it happened 3X during calls. The board freezes up and is unresponsive. After stopping the vehicle and restarting after 30 minutes it is cleared. UConnect and Ram says it never happens but the dealership told me I was the third case this month. The can't diagnose the problem, software patch doesn't fix it so I ahve asked for a new mother board.