Ramaford
Member
Ok guys, I’ve searched and searched and can’t seem to figure out my issue. I’m not looking for the aftermarket radio gods to help as I know what they’re going to say .
Yesterday evening I installed the upgraded 8.4 with Nav/Carplay in my 2018 Ram 2500. My truck was already equipped with the correct USB ports in the center console. The radio itself is much better except for one issue. I’m not getting the CarPlay feature. So I have searched and searched, I tried 3 different iPhone cables, made sure that CarPlay wasn’t restricted in my phone but still nothing. My phone works using CarPlay in my wife’s car but in my phone settings CarPlay isn’t recognizing my truck but it does my wife’s car. The radio is definitely CarPlay. The original owner of the radio used it. When I took the front plastics off to remove everything, I noticed a white plug that wasn’t connected to anything. It might not have anything to do with my issue but if you know what this plug is for, let me know. I attached photos of plug and sticker on back of radio.
I’m completely lost as to why this is happening. I’m looking for the uconnect gods to help me figure this out.
All help is greatly appreciated.
Yesterday evening I installed the upgraded 8.4 with Nav/Carplay in my 2018 Ram 2500. My truck was already equipped with the correct USB ports in the center console. The radio itself is much better except for one issue. I’m not getting the CarPlay feature. So I have searched and searched, I tried 3 different iPhone cables, made sure that CarPlay wasn’t restricted in my phone but still nothing. My phone works using CarPlay in my wife’s car but in my phone settings CarPlay isn’t recognizing my truck but it does my wife’s car. The radio is definitely CarPlay. The original owner of the radio used it. When I took the front plastics off to remove everything, I noticed a white plug that wasn’t connected to anything. It might not have anything to do with my issue but if you know what this plug is for, let me know. I attached photos of plug and sticker on back of radio.
I’m completely lost as to why this is happening. I’m looking for the uconnect gods to help me figure this out.
All help is greatly appreciated.