UPS RANT!...Help me!

[srqFF]

I think that was FedEx in that vid. Or, both - you know all them dudes do it. LOL

I remember the video I saw was a guy in brown.

It ****** me off to no end because they just throw the **** around like it's no big deal. Even when I was getting them weighed at the shipping place, the lady was man handling the boxes. I was like uhhh? Can you be a little more careful? Even if it is a metal rim.

 

[GlOcKnRaM]

I know your heated so you can imagine how I feel. If we have before and after pictures with the time/day on them, you think theyd be able to put two and two together and see it happened during shipping!!! But if the worse case scenario happens and they dont honor the claim, I bought some Plasti Dip and im just going to cover up the nicks.

 

[GhostRam94]

i ship all my stuff via fedex but usually all the stuff i get comes ups.... havent had a problem with either yet.....knock on wood.... going to be opening a package in a little bit

 

[GlOcKnRaM]

Plasti Dip may be my only saving grace...I picked some up today as a just in case!

 

[GhostRam94]

has ups said anything???

 

[GlOcKnRaM]

Nope! Havent even got a phone call yet..

 

[GhostRam94]

i would call them and pester the crap out of them till they do something

 

[GlOcKnRaM]

I know right..im going to give them a few more hours..then just call them and say no rep has called me today!

 

[GlOcKnRaM]

Ok I just spoke with them again, this time the lady I spoke with was a little more sympathetic towards my situation. She said they have till the end of the day today to call me and set up a time when they can come and do their inspection. I guess Ill be playing the waiting game now...

 

[0212353]

come do an inspection? Most of the time they just send a call tag and its taken back to the local depot.

 

[GlOcKnRaM]

That was an option..but I said whos to say your not going to damage them again in shipping. Then if you damage them more Ill be out more money! So they are going to do an on site inspection.

 

[0212353]

spiffy

 

[GlOcKnRaM]

I get a spiffy ...I was heated though, but retained my profanity. So Ill find out the 411 once they call...but if I dont hear from them Mr. Plasti Dip is on stand by.

 

[0212353]

I wouldn't do anything to them until they give you the yes or no.

 

[GlOcKnRaM]

Thats what im waiting on lol

 

[GlOcKnRaM]

As expected never heard from UPS today. After two employees said they will call me today. I even called them and they told me the claim was filled but they cant do anything about it. Its their claim rep that has the say so. Im getting close to just saying f*** it and Plasti Dip it!

 

[GlOcKnRaM]

Well guys UPS called, never came and said " because they didnt package and prepare the item for shipping, they are not at fault for damages". Basically claiming what was said before, "improper packaging". I figured its to much of a pita to get legal advice. So I said F*** it and turned to Plasti Dip. Did the repairs tonight and it actually looks pretty good and matches. Going to get it all mounted Tuesday , so ill keep you guys posted with pics!

 

[Sagebrush2500]

Sorry to hear this, although I understand their position as well.

Really, I often think the true enemy of us all are the people who are always trying to take an angle to get something they're not deserving of. e.g., people with damaged wheels shipping them then claiming damage on the shipper.

The behavior of the dishonest most hurts the honest.

 

[TRCM]

It shouldn't matter if it was packaged right or not.

If someone asks me to deliver something, I am going to make sure it doesn't get damaged, no matter how it's packaged.


And if they aren't gonna honor the insurance, they shouldn't be allowed to sell it in the first place UNLESS they actually packaged it.

it's just a cop put they use, and no one challenges it.

Just like waiver forms you sign, they aren't worth the paper they are written on if you take it to court most of the time.

 

[srqFF]

It shouldn't matter if it was packaged right or not.

If someone asks me to deliver something, I am going to make sure it doesn't get damaged, no matter how it's packaged.


And if they aren't gonna honor the insurance, they shouldn't be allowed to sell it in the first place UNLESS they actually packaged it.

it's just a cop put they use, and no one challenges it.

Just like waiver forms you sign, they aren't worth the paper they are written on if you take it to court most of the time.

I shipped the wheels in boxes MADE FOR WHEELS. They are sold in these same boxes from the manufacturer.

Yet, somehow, its MY FAULT that they got damaged. Not due to the negligence of the UPS workers and the poor handling skills.

Sean i think you need to call them back and raise hell. There is $100/per box insurance for a reason. I feel that they should honor that.