I have a 2020 Ram Limited. One year after purchasing, the online search stopped and all searches are done off line. Everything in the car is updated/paid for new nav cd, Sirius, Guardian. Spent several days on line with Ram techs, Guardian etc, no solution. I was working with someone from Ram, had a case #. . Brought the car into Ram Dealer and they kept the truck, told me I need an alignment, went to pick up truck and I was told my guardian had expired (complete BS). I had to leave so I made a new appt. Brought truck in, service manager advised they guessed my guardian had expired but weren't able to log into my account. Sat in my truck with the service manager, unable to access emergency functions or on line nav (brought in all my on line receipts). He advised me there was nothing more they could do and if I brought the truck in again for the same problem they would have to charge me $150.00/hr. Received an email from Ram in June, advised the dealer had a software update, callled the dealer and was advised there is no update. Returned the email to Ram advising the dealership had no update. I never geard back. Very frustrating after paying 65k for this truck.