This may take a while to read
Most Dealerships of a fair size, have 2 or 3 New Vehicle Sales Depts.
There is the Show Room Sales Dept
These are the Sales Team that works on Commission.
They don't have any Authority, they don't know much more than you do & if you ask them a question about pricing or about something like getting a trailer plug installed in the Rams bed,
They don't know the answer & they say, something like ask you if you would like a coffee or ??
They are running to either the Sales Manager or Assistant Sales Manager.
They are not authorized to make any deals
That computer that they carry around is the same thing that you can find on that dealerships website.
Another Sales Team, you will not see normally in the Showroom.
They have their own Office & they are part of the Fleet/Internet Sales Team
They are usually Salaried Sales Persons
The computers that they have are plugged into a wall & actually have an Internet Connection
Some of them prefer to work out of office that customers can go into & sit to talk about what they would like the new vehicle to be able to do & then they discuss the vehicles appearance.
Other sales persons that work in the Fleet/Inter net Sales Team, like to talk to customers on the telephone or online & you may never see them, unless you would like to.
The Salesman that i use, is part of the Fleet/Internet Sales Team & he also works for a 3rd Sales Team, it is called the V.I.P. Sales Team
I asked him some questions about getting special equipment installed & while i was in his office, he called some one in the Engineering Dept. up in Michigan to see if what i wanted was available.
Unless you have a friend in the Showroom Sales Dept.
Look to see if they have a Fleet/Internet or V.I.P. Sales Team
By the way, when i walked into the Showroom to ask the Receptionist for the Top Ram truck salesman was, she pointed to the next salesman in line.
When i asked who had internet access, they all lifted up their little worthless computer.
Showroom Sales is a waste of time, if you have done your own research, chances are, you will make them look like the clowns that they are
note:
When i go to buy something, i want to know as much about that product as is available.
If a salesman does not know the product that they are selling, why are they even there.
If you are buying lumber, don't you want to know if that piece of wood is for interior or exterior, what stain, paint, or other covering will work best with it, what type of saw should you use on it, etc.
When i go to buy a vehicle, that salesman better impress me with their knowledge of the product, before i decide to buy