2012 Ram Transmission Warranty Denied

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fasthemiram12

fasthemiram12

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Never ran the supercharger or Just about any of that stuff. You can ask some of the other people on here that know my truck. Its been in nearly stock form for at least 9 months now because of using it for work.
And yes I'm deleting some of those posts because they look bad to someone on the outside that don't know how the truck has been babied for the past 9mo
 

MACH

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I love the investigative work by the fellow members!

It sounds to me like you painted yourself in a corner on this one, just by seeing the other threads and then went back to cover up stuff. If I was the dealer I guess I don't blame them for denying you warranty repairs.

BTW someone pass me some popcorn!:owned:
 
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fasthemiram12

fasthemiram12

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Just because I've been collecting parts on the shelf doesn't mean my warranty should be denied.
 

fcbubba

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If all you did was collect parts, on the shelf, you wouldn't be deleting posts that show you to be untruthful.
When people like you cheat, we all pay for it.

Sad..
 
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fasthemiram12

fasthemiram12

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There is no tuning from Ripp for 2012's period....
How would I even be able to run it at all????
 

Cruizer

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I say this, they have to have proof something you did caused the malfunction to void the warranty from everything I've read. If you really have done as you said and not run these mods, go to court. Unless they can prove you had a mod on the truck that caused the trans to go out, then you should win.

Either way, I really hope you get your truck squared away. Hate to think of such a great looking truck sitting like a landscaping rock.
 

ATXHEMI

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At this point you have to ask yourself would it be cheaper to get a lawyer or a new Trans?
 

rustydagger

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I'm assuming you've took the battery loose for about 15 minutes and held the leads together to let the computer reset completely?

Sent from my SGH-T999 using Tapatalk
 

rustydagger

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I had that code and another code for incorrect gear ratio.
On mine when I did that it would let me go through the gears again before locking up. I was hoping it could be the pressure sensor In the tranny.

Sent from my SGH-T999 using Tapatalk
 

rustydagger

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I had that code and another code for incorrect gear ratio.
On mine when I did that it would let me go through the gears again before locking up. I was hoping it could be the pressure sensor In the tranny.

Sent from my SGH-T999 using Tapatalk

You could go to an independent entity tranny shop and have them verify what clutches/sensors they think are bad. They plug an expensive machine in and drive it.
I had this done for free but I think they usually charge 40-75$.
It could be a simple fix. And if not it is good information to have if you do lawyer up

Sent from my SGH-T999 using Tapatalk
 
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fasthemiram12

fasthemiram12

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You could go to an independent entity tranny shop and have them verify what clutches/sensors they think are bad. They plug an expensive machine in and drive it.
I had this done for free but I think they usually charge 40-75$.
It could be a simple fix. And if not it is good information to have if you do lawyer up

Sent from my SGH-T999 using Tapatalk

I was just talking about doing that....
 
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fasthemiram12

fasthemiram12

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If I thought I was in the wrong I wouldn't have bought a 5,500.00 truck to use for work so I could fight them.
 

NYCruiser

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If you're gonna put a blower on that thing just go get a good tranny that will handle it. Wouldn't have cost much more than your new work truck.
 

lswing

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If I thought I was in the wrong I wouldn't have bought a 5,500.00 truck to use for work so I could fight them.

Your lack of information and not disclosing the truth to begin with makes it look like you're lying, just saying, even if you're not. Doing a poor job of presenting your case I must say. Whenever I have car/truck issues I present all info with codes and what was done. Hope you don't make honest warranty owners look bad.
 
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fasthemiram12

fasthemiram12

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From a large manufacturers website...


Question: Will it void my factory warranty?

Answer: NO. It's also illegal for a dealer to deny you the OE warranty because you have changed the exhaust system. This is an often asked question. But you will need to be armed with some basic information.

Under the Magnuson Moss Warranty Act of 1975, 15 USC, 2302 and Clean Air Act 42 of USA code 7541, you have rights.

This legislation basically states that:

In order for a dealer/manufacturer to deny a warranty on a claimed part, they must PROVE that the part YOU installed/had installed DIRECTLY caused the failure of the part on which you’re claiming the warranty.

What does this mean to you?
Let’s say you install a turbocharger to the engine. Could this void the transmission warranty? The axle warranty? The answer is “possibly,” as the increased stress to these components cause by the increased power output from the turbo could indeed cause your warranty to be denied.


What about a cat back exhaust system?
Since most high quality systems, at least those systems that are 50 state legal, are installed behind the catalytic converters, there should be no warranty concerns to other components, even emissions components. Most exhaust companies, including MagnaFlow, design their systems so that no modification is necessary to get the systems to fit. They will not trigger “check engine” lights unless there’s a leak in the system which almost always caused by an oversight during installation and they will not effect emissions. Remember: the engine creates the emissions, the exhaust system is the path from which they exit. A freer flowing exhaust will not do anything to inhibit emissions expulsion or to increase emissions output, all of which is controlled by engine management and the catalytic converter(s).

Any properly engineered exhaust system will not cause any failures of any other parts of the engine, suspension, chassis, transmission, electrical system, etc.

Of course, there’s a great deal to be said for the importance of having a qualified installer work on your vehicle. While MagnaFlow goes to great lengths to provide ample clearance of fuel lines, electric lines, brake lines, etc., like any part you’d install, if care is not exercised, there could be interference with equipment on the vehicle. That’s why we recommend using a MagnaFlow “Preferred” dealer to do your installation, unless you have at least some basic knowledge of working on vehicles.

In any case, the most important thing you need to know is that you need to be armed with this information. In many cases, dealers are just plain timid in doing repair work on vehicles that are even remotely different.

What to do if denied a warranty?
You MUST get the denial in writing and demand that they are very specific in why they’re denying the claim and in providing solid evidentiary proof in how the part you installed/had installed caused the failure for which they’re denying the warranty.

Next, contact the Regional Service Manager and of course, the manufacturer of your vehicle, mention the Magnuson Moss Warranty Act and document every word they say and retain copies of all paperwork. The problem is usually corrected here, as manufacturers know the law, dealers are just being cautions. Of course, some dealers are better than others and we’ve all had bad experiences. Use the internet chat rooms to seek out owners of similar vehicles to share their dealer experiences…its’ a powerful tool.

In most cases, when they realize that you’ve done you’re homework, the dealer and manufacturer will realize that they’re obligated to comply with the law.

For more information visit the SEMA website Specialty Equipment Market Association. SEMA is a trade organization of the automotive aftermarket, which has been active in protecting consumer rights.
 
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