Bluetooth audio sounds staticky

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CLAUDIUS16309

Junior Member
Joined
Sep 29, 2024
Posts
1
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0
Location
Canton Ga
Ram Year
2020
Engine
EcoDiesel
Good afternoon. I have a 2020 Ram with the 12" Screen. I have had no audio issues in the time I have owned the truck until this afternoon. When driving home, the sound, usually clear as a bell, began to sound staticky. I listen exclusively to my Bluetooth connection. I tried several apps (Spotify, Pandora, Audible) and they all are affected. I tried rebooting the phone, and even added my wife's phone and tried it and it's the same. I read online to try to perform a soft reboot of the Uconnect app (push tuning and volume button simultaneously for 20 seconds, hold finger on touch screen in the upper right corner for 20 seconds etc.) and could not get the system to reboot. Can anyone help explain why my sound, clear until now, suddenly degraded, and tell me if there is a different reboot procedure I need to try.

Thanks in advance for your help.

John
 

MD Sledhead

Senior Member
Joined
Jan 4, 2024
Posts
182
Reaction score
176
Location
MD
Ram Year
2024 Limited
Engine
5.7 Hemi etorque
What happens if you plug it into the USB port?
 
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