Can't Get Alignment Due to Drag Link Nuts

[JW2 Innovations]

Send a private message on this site to @RamCares and they will ask for info they need to approve and then process a replacement drag link of the new style and get rid of the older welded drag link. Mine was done at zero cost to me.

 

[truck2014]

Just got mine replaced last Thursday, contacted Ram cares , and it went from there . Never did let them weld mine , just kept an eye on it until I could get the new , and improved . I may add , the big thing is the toe , Ram specs out too much , which cause that inside wear , insist on 0 - .05 on the toe . Mine before I had it aligned was .060 , way too much .

 

[mtofell]

I ended up getting an appointment at the dealer next week to have an alignment done (same cost as the shop I tried at) and they said if they can't do it they'll get me the updated recall parts. Thanks everyone..... and sorry to clog the interweb needlessly.

 

[jejb]

I ended up getting an appointment at the dealer next week to have an alignment done (same cost as the shop I tried at) and they said if they can't do it they'll get me the updated recall parts. Thanks everyone..... and sorry to clog the interweb needlessly.

Don't let them reweld it. It could end up making the part brittle, and could lead to bad things.

Here's a current thread in the HD forum about this:

Busted drag link

I was parking the truck (2016 2500 Hemi with 144K), heard a snap and the steering goes limp. Drag link is no joke. Called FCA (RAM) and they called the dealer. The dealer is taking care of everything under the recall. Thank God this did not happen on the highway. On the flip side, wife is...

www.ramforum.com

 

[dhay13]

I kept telling my dealer that I did not want mine welded. Messaged @RamCares and they got me set up to get a replacement but when I took it to my dealer they welded the original one so I complained to them and RamCares and they ended up replacing my drag link.

The issue with a private shop doing the alignment is that they are undoing a 'safety recall'. I would understand a shop not wanting to get involved in that. There is already a known issue with that part and if they grind that weld off and your drag link comes apart (again, it is already known to be a defective part) then they may be held liable for it. At least the fear and potential to be held liable would lead me to decline the alignment job if I owned an alignment shop.

 

[Daw14]

You can lead a horse to water but then ?

 

[RamCares]

I ended up getting an appointment at the dealer next week to have an alignment done (same cost as the shop I tried at) and they said if they can't do it they'll get me the updated recall parts. Thanks everyone..... and sorry to clog the interweb needlessly.

Hello,

Thank you for grabbing our attention. Should you need further assistance on the new drag link that is not welded, please send us a PM, our team would be happy to assist you.

William
Ram Cares

 

[RamCares]

I kept telling my dealer that I did not want mine welded. Messaged @RamCares and they got me set up to get a replacement but when I took it to my dealer they welded the original one so I complained to them and RamCares and they ended up replacing my drag link.

The issue with a private shop doing the alignment is that they are undoing a 'safety recall'. I would understand a shop not wanting to get involved in that. There is already a known issue with that part and if they grind that weld off and your drag link comes apart (again, it is already known to be a defective part) then they may be held liable for it. At least the fear and potential to be held liable would lead me to decline the alignment job if I owned an alignment shop.

We are glad that we were able to assist you on this. Please reach out to us directly if you ever run into any issues with your vehicle. Thank you.

William
Ram Cares

 

[RamCares]

Send a private message on this site to @RamCares and they will ask for info they need to approve and then process a replacement drag link of the new style and get rid of the older welded drag link. Mine was done at zero cost to me.

Thank you for sharing your experience with us. Should you run into any issues with your vehicle, please let us know.

William
Ram Cares

 

[Jeepwalker]

In the OP's defense ...I haven't seen a 'welded nut' thread title for quite a long while...

(course I could have missed it buried within a few 'alignment' threads I passed over)

.