Cant register Uconnect

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boomer135

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Trying to register Uconnect, The app tries to open the store, but I keep getting a message saying Try again. I'll call them when they are open. Anyone have this problem?
 

jwb

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That happened to me when I was in the garage trying it out - wonder if it uses the satellite?
 
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boomer135

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was on the phone with tech support today for over almost 2hrs. They wrote up a ticket for the problem and will get back to me within 72 hours.

we tried reseting the 8.4AN and still couldn't register. The entire time I was parked in a open lot with no obstructions, and a clear sky.


Had a good network connection showing 3g and 2 bars.

Funny thing is the Nav works, and I can even search gas prices. I can not register the Uconnect system, connect to the store, or use the assist button.
 
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boomer135

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all is working now except text messages.... Had to reset the system...
 

Recontango

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Text message issues here too. I think the iphone5 isn't very compatible with the Uconnect systems. I can have my texts read via the uconnect, but when I reply using either a canned or unique message, it doesn't actually try to send it through my phone.
 

jwb

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Same text issues here too on a 4s. I can read them fine via the 8.4AN, but sending from the truck goes to a black hole. Hopefully they'll put out a fix for it. Glad it's not just me.
 
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boomer135

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i cant even read mine... How did you do the set up?
 

jwb

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After the phone was paired, I had to go into the bluetooth settings on the phone, find uConnect, and click the arrow to see the details. From there, you can turn on "Show Notifications". Once I did that, the messaging button on the truck screen became enabled and messages started coming through.

On a side note, I was reading that sending text messages from uConnect requires the subscription package (that we have the trial of) - so I'm guessing that outgoing texts go through the embedded phone, rather than getting sent from the iPhone itself. Maybe there's something up with the uConnect phone/text system. Just curious if anyone out there has been able to successfully send texts from the system?
 
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boomer135

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Did just that and the button is now enabled, I now get a notification of an incoming message. Sending a message wont work either.
After the phone was paired, I had to go into the bluetooth settings on the phone, find uConnect, and click the arrow to see the details. From there, you can turn on "Show Notifications". Once I did that, the messaging button on the truck screen became enabled
 
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jwb

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Guess we'll have to wait for a Chrysler update to the uConnect software or something. Wonder if it has anything to do with the uConnect->iPhone or if it's just the uConnect itself.

Anyone with an Android phone able to send text messages via uConnect?

Here's a link to the software update site: https://rsur.extra.chrysler.com/rsur/Uconnect.do

You can put in your VIN and check for updates to the software. No updates for mine yet.
 

jwb

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I called Chryster uConnect support. They informed me the iPhones are not compatible with sending voice texts. She pointed me to uconnectphone.com You can put in your info there and see what features are compatible with it. The site shows a red x on outgoing voice text features. Not sure if it's an Apple issue or a uConnect issue, but looks like we're out of luck. Not good.
 

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