It sounds like you are all correct. Even though this is an FCA OEM manufactured part that was installed by the dealer, the same exact part that would have been put in the truck when it was manufactured on the factory line; Sirius / Guardian / UConnect / FCA, will not update the capabilities for the App to allow for remote start.
For me, there is no reason to subscribe to the guardian services if this feature cannot be added.
Such a disappointment.
It feels like this integration was not fully vetted when FCA rolled this out with Sirius Guardian. There is no technical reason this cannot be done.
My last truck was a Ford F-150 XLT, one trim level above base, it had a remote start through the Ford App, and rear backup sensors, neither of which my Rebel has and it is a much higher trim level.
Very disappointed as a Ram owner on this one. What is even worse, I got the run around from every person that I spoke with. It is almost as if they didn’t want to give you the bad news. So rather than explain, “FCA will not allow for this if it is not done at the time of build.” You get the run around, or you get conflicting information, or it will be a software update.
Just frustrating is all.
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