I had signed up for a 5 year plan and paid 1/2 the cost up front. I answered the email flyer they kept sending me. I got one just about every day. The flyer said it was on sale so I called Mopar, and I got a discount right off the top of $100. The total cost was $1000 and with the discount it would be $900. So I paid $450 as a down payment, that would leave $450 left to pay, right? Wrong, a day or two after agreeing to the extended warranty, I got copies of the contract and the rest of the paperwork. I first noticed the balance was $550. When they gave me the discount, they tacked on a $99 admin fee for writing up the contract. I was not told about this charge. I also found out I was enrolled in automatic deduction from my checking account to pay the balance that I never agreed to. That never came up in the conversation nor did the admin fee tacked on. So OK so far not that big of a deal. I was going to pay this off next payday. But I continued reading and discovered that they sold me a five year plan , and 2 of those years, was part of the 3 year warranty already in effect that came with the truck. What I am saying is I had 2 years left on the original warranty, they tacked on 3 years and called it a 5 year warranty. So they sold me 2 years that was already mine. I expected to have a 7 year warranty when I finished. But that didn't happen. So I called them to talk about this, I wasn't happy. But the person who sold me the plan was never there. I sent several emails and phone calls and got no response. So I called my bank and disputed the payment already made, and canceled their automatic payment plan they signed me up for. I was looking for a extended warranty, to add to my already had plan. I wasn't looking to pay them for 2 years of a plan I already owned. I have never heard of something like that. They might as well had tried to sell me the truck I already owned. I have a year left on the original warranty and will look for another plan with another company soon.
