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Ram sent me a paper copy for free when I bought my truck earlier this year. Just had to call a number and request it.
The CD was nice and all, but I prefer the book and the cd/dvd doesn't do much good in certain situations.
I got tired of trying to get the download able service manual to work. So I bought THIS one off Ebay for $10. I'll keep you guys posted on if it's legit and worth the $$$