Local dealer will pick up and deliver car/truck during Covid-19

[tap4154]

Just got this email:

Dear Valued Customers,

Orange Coast Chrysler Jeep Dodge Ram FIAT wants to send our thoughts and best wishes to everyone affected by the COVID-19 pandemic.

As a locally owned and operated company, our Service Department will remain open to serve our customers. We are implementing a sanitary and convenient way to ensure your safety is our top priority.

Complimentary pickup and delivery is available to our local customers. Free Loaner car delivery (if qualified).

 

[15 Handicap]

It's the right thing to do. Big shout out to them, Orange Coast Chrysler Jeep Dodge Ram FIAT.

 

[tap4154]

It's the right thing to do. Big shout out to them, Orange Coast Chrysler Jeep Dodge Ram FIAT.

This dealer also put the upgraded (less steep) gas fill tube in for me, free under warranty. Now it works great!

 

[TheEnder]

Just got this email:

Dear Valued Customers,

Orange Coast Chrysler Jeep Dodge Ram FIAT wants to send our thoughts and best wishes to everyone affected by the COVID-19 pandemic.

As a locally owned and operated company, our Service Department will remain open to serve our customers. We are implementing a sanitary and convenient way to ensure your safety is our top priority.

Complimentary pickup and delivery is available to our local customers. Free Loaner car delivery (if qualified).

Really cool. If only my dealership would do this.


Sent from my iPhone XS Max in my 2013 Magnum 4.7L V8

 

[Jrod]

Nice!

Here’s what my dealer put out.

Safford Dodge, Springfield VA


To Our Valued Customers

The situation surrounding the Coronavirus (COVID-19) is continuing to evolve. We’ve been monitoring federal, state and local authorities, and gathering best practices from other organizations. The safety of our teammates and valued customers is our number one priority. We have established processes for hourly cleanings of our facilities, as well as precautionary measures in departments that require a person to person interaction.

In the meantime, we realize that your vehicle may need repairs or regularly scheduled maintenance. We are offering a concierge service within 10 miles of the store. If your vehicle is in need of repair or is due for service, we will pick up your vehicle do the service and return it back to you. If you are planning to drop off your vehicle for service, we kindly ask that you do not wait for it. We will work with you to shuttle you home or acquire a rental vehicle.

If you are looking to replace or purchase a new or pre-owned vehicle, we will help you complete the transaction online. We have the technology to do your financing, trade appraisals, and vehicle demonstrations all via the internet. When you’re ready you can come in for final test drive and paperwork completion, or we can arrange to bring the vehicle and paperwork to you.

If you have any questions or concerns please don’t hesitate to reach out to us directly, we are always happy to help.

 

[Dark Knight 500]

My dealership is implementing the same precautions

To Our Valued Customers,

Drumheller Chrysler Dodge Jeep Ram is taking preventative actions to help protect our staff and valued customers against the COVID-19 Virus. We have implemented a scheduled cleaning routine during business hours to thoroughly disinfect all surfaces and general contact areas, plus we have hand sanitizer available at all consumer contact areas. We are doing everything that we can to ensure that we are actively slowing the pace and impact of this virus and we are particularly sensitive to protecting the higher risk members of our community.

In addition, we have added at-home services for your convenience that include:

-Flexible and transparent negotiation of a new or used vehicle purchase from the comfort of your own home
-Schedule an at-home test drive
-We will deliver any vehicle purchased anywhere in Alberta
-Pick-up and delivery of service vehicles available - Please call for service pricing

During this time, we ask that you pay for your services with a debit or credit card rather than cash if possible. Thank you for your help and support in our attempt to help slow the pace and impact of the COVID-19 Virus.

The Drumheller Chrysler Dodge Jeep Ram Team


Sent from my iPhone using Tapatalk Pro

 

[Hookedup87]

It’s a whole new world. Honestly, I’d like the old one back.

 

[CheechDogg.0n37s]

My dealership is implementing the same precautions

To Our Valued Customers,

Drumheller Chrysler Dodge Jeep Ram is taking preventative actions to help protect our staff and valued customers against the COVID-19 Virus. We have implemented a scheduled cleaning routine during business hours to thoroughly disinfect all surfaces and general contact areas, plus we have hand sanitizer available at all consumer contact areas. We are doing everything that we can to ensure that we are actively slowing the pace and impact of this virus and we are particularly sensitive to protecting the higher risk members of our community.

In addition, we have added at-home services for your convenience that include:

-Flexible and transparent negotiation of a new or used vehicle purchase from the comfort of your own home
-Schedule an at-home test drive
-We will deliver any vehicle purchased anywhere in Alberta
-Pick-up and delivery of service vehicles available - Please call for service pricing

During this time, we ask that you pay for your services with a debit or credit card rather than cash if possible. Thank you for your help and support in our attempt to help slow the pace and impact of the COVID-19 Virus.

The Drumheller Chrysler Dodge Jeep Ram Team


Sent from my iPhone using Tapatalk Pro

Where did you get this announcement from and at ? I don't see any for any of the dealers in my area...

 

[Ramm5.7]

Just got this email:

Dear Valued Customers,

Orange Coast Chrysler Jeep Dodge Ram FIAT wants to send our thoughts and best wishes to everyone affected by the COVID-19 pandemic.

As a locally owned and operated company, our Service Department will remain open to serve our customers. We are implementing a sanitary and convenient way to ensure your safety is our top priority.

Complimentary pickup and delivery is available to our local customers. Free Loaner car delivery (if qualified).

We must be close as I got the same email!
I have an oil change package and they are a top notch organization!
I WAS using Huntington Beach for my 17 WhytRam I bought from them, never really a problem just farther away so have and will use OC

 

[tap4154]

We must be close as I got the same email!
I have an oil change package and they are a top notch organization!
I WAS using Huntington Beach for my 17 WhytRam I bought from them, never really a problem just farther away so have and will use OC

I bought mine at Huntington Beach Chrysler, live in the southeast part of Huntington Beach, but I hate that dealership. They tried to pull one on me in the finance department, and when I went in for first oil change the service advisers were complete jerks. I haven't been back there since I bought the truck, except to get a refund processed on a window etching scam they snuck into my contract for 600 bucks.

Since then I've gone to OC Chrysler for everything, and in general I think they're a very good dealer. Actually is much closer to me as well.

 

[Ramm5.7]

I bought mine at Huntington Beach Chrysler, live in southeast part of Huntington Beach, but I hate that dealership. They tried to pull one on me in the finance department, and when I went in for first oil change the service techs were complete jerks. I haven't been back there since I bought the truck, except to get a refund processed on a window etching scam they snuck into my contract for 600 bucks.

Since then I've gone to OC Chrysler for everything, and in general I think they're very good dealer. Actually is much closer to me as well.

Wow!! Only real issue I had with HB was my tow/haul and park sensors quit working and it took them 3.5 weeks to find a shorted connector under the dash! I had a loaner so wasnt stranded, but still took a stupid long time!!
Window etching scam??

 

[tap4154]

Wow!! Only real issue I had with HB was my tow/haul and park sensors quit working and it took them 3.5 weeks to find a shorted connector under the dash! I had a loaner so wasnt stranded, but still took a stupid long time!!

Window etching scam??

The window etching scam has been going on for decades. They claim that if they etch a number on your windows, and there's also a sticker on the doors and tailgates excetera that supposedly does not come off, that will deter theft and you might even get a discount on your auto insurance. I didn't even know they were still doing that scam now.

They made me wait 3 hours to finish up the contract (was very busy) and by the time I got to the contract they flipped through the pages on a screen on the desk and he just said sign here to acknowledge you have an anti-theft plan, and I was so tired I just signed it and didn't realize what it was. After I got home I read the contract and saw it was that ridiculous window etching scam and they charged me 600 bucks! I raised hell with them and they did refund it.