novelmike
Senior Member
- Joined
- Jul 10, 2015
- Posts
- 788
- Reaction score
- 319
- Location
- Central California
- Ram Year
- 2012
- Engine
- 5.7
I am not sure what’s going on with the Max Care Warranty people, but I’ve been having nothing but problems. This all started from me trying to update my address on the website, and then over the phone because the website said it could not be be found.
I’ve been trying for almost 8 months for them to say “yes, your lifetime warranty is valid” and yes you can bring your vehicle in for repairs.
I bought my truck in 2015 from a Ram dealer as a certified used. And I bought the warranty from the dealer at the time of purchase.
I’ve called and get a reason why it’s been canceled, then get transferred to a supervisor to say I’m not sure sure why the previous person said it’s not valid. I’m showing it’s warranty as good. So then I go to the dealer and they say I do not see a max cate warranty.
I spent thousands of dollars on a warranty to only be told, what warranty?
I’d highly recommend people that have the lifetime warranty call to make sure it’s still active. Especially if you’ve not taken your vehicle in for repairs lately.
I’ve been trying for almost 8 months for them to say “yes, your lifetime warranty is valid” and yes you can bring your vehicle in for repairs.
I bought my truck in 2015 from a Ram dealer as a certified used. And I bought the warranty from the dealer at the time of purchase.
I’ve called and get a reason why it’s been canceled, then get transferred to a supervisor to say I’m not sure sure why the previous person said it’s not valid. I’m showing it’s warranty as good. So then I go to the dealer and they say I do not see a max cate warranty.
I spent thousands of dollars on a warranty to only be told, what warranty?
I’d highly recommend people that have the lifetime warranty call to make sure it’s still active. Especially if you’ve not taken your vehicle in for repairs lately.