New Ram starting issue?

[shaffedogg]

Hi all. New here and not sure if this is the right place to post this. I have a 2012 1500 Big Horn that was purchased new a month ago. There was less than 1000 miles on it when it first happened. I tried to start the truck by turning the key, and the motor just continued to crank. Even after I let go of the key the truck was trying to start itself. It cranked fast and I had to turn the key off to stop the starter motor. It has done it on several other occasions. Both cold starts and warm starts. Anyone have any suggestions?

 

[Beefy]

Happened to me once when the key slipped when I was cranking. Hold the key to crank a little longer and I don't have the problem.

 

[BlackedOutHemi]

Hi all. New here and not sure if this is the right place to post this. I have a 2012 1500 Big Horn that was purchased new a month ago. There was less than 1000 miles on it when it first happened. I tried to start the truck by turning the key, and the motor just continued to crank. Even after I let go of the key the truck was trying to start itself. It cranked fast and I had to turn the key off to stop the starter motor. It has done it on several other occasions. Both cold starts and warm starts. Anyone have any suggestions?

Well, I don't know why it's doing that necessarily, but since it's a brand new truck I would suggest taking it to the dealer to deal with. Maybe make a video of some sort and catch it doing it? One thing I can add, the reason it continues after you let go of the key is because these trucks have the tilt to start option, where you don't have to hold the key in the start position, but rather just tilt it there and let it go, and it cranks the starter until the engine starts.

 

[smiley]

Get it checked out not normal mine has started well even when very very cold.

 

[Dale_K]

I'm not sure if I understand the OP but it might be working normally. They have a feature that automates the starting sequence once you touch the key to the start position. You can let the key go and it will crank on its own until the motor fires.

 

[chadandhisram]

I'm not sure if I understand the OP but it might be working normally. They have a feature that automates the starting sequence once you touch the key to the start position. You can let the key go and it will crank on its own until the motor fires.

I don't think so. My truck only has 210 miles on it and I've experienced this twice. It just turns over for a long time. Doesn't matter how long you hold the key to the start position. Aside from this issue, my damn tpms says I have a low tire, and the low tire claims to be the same as the rest.

 

[jlb]

Sounds like the tilt to start feature is working correctly, and something else is going awry like fuel, or spark.

After a failed start can you try again, and the truck will start properly?

Also, seems silly that the tilt to start feature doesn't have a safety override where it stops cranking after like 10 seconds lol.

 

[yendor]

I would be interested to hear what is causing that as well.

 

[DisturbedGator]

the cause may lie in the key itself. if the key's battery is low or if its causing an interruption in signal it may trigger a response from the computer to disable starting of the motor. just a thought.....

 

[chadandhisram]

the cause may lie in the key itself. if the key's battery is low or if its causing an interruption in signal it may trigger a response from the computer to disable starting of the motor. just a thought.....

I wandered the same thing but today my wife said it did it to her, with the second key... Assuming I am experiencing the exact same thing as the OP, not trying to hijack!

 

[shaffedogg]

My wife said the same thing. It does it to her with her key. It will crank till the starter motor burns out unless I take the key out it seems like. Guess I need to call the dealer.

 

[hemipwrd]

Kind of have the same issue except my just clicks once. Turn the key and all I hear is a click. Put it into neutral and it starts right up, brought it into dodge and they replaced the starter and a ground cable....still does it. Even had my neighbor look at it who is a dodge mechanic and without it throwing a code there's really nothing they can do. Hope yours has a better outcome.