Ellis32198
Junior Member
- Joined
- Mar 11, 2021
- Posts
- 8
- Reaction score
- 2
- Location
- Jacksonville, FL
- Ram Year
- 2010 3500 DRW
- Engine
- Cummins 6.7 L T-Diesel
Hi all. Haven't posted here in a minute and I must apologize up front, it's long and a doozy.
I'm hoping I can get some direction toward a resolution for this issue as several mechanics, along with myself, have not been able to troubleshoot and correct the problem. So here goes and thanks in advance.
2010 Dodge Ram 3500 DRW Laramie - Stock
214,000 miles w/ all regular, prescribed maintenance items current
VIN 3D73M4CL3AG136415
Beginning in March 2021, I started having the common 1/4 tank stalling issue notorious when the lift pump pickup screen gets clogged and starves the engine of fuel. So to remedy that issue, I dropped the tank, pulled the pump, cleaned it up, and reinstalled. Found that evolution did not correct the problem after driving it, now the 1/4 tank stalling issue has turned into a 1/2 tank stalling issue. So I replaced the fuel pump using the same procedure. Again, that corrective action did not work. Drove it like that for several months towing a 5th wheel around the country and back, just didn't let it fall under 1/2 tank.
Three weeks ago I made an appointment with a local mechanic for them to troubleshoot and correct the issue. After explaining the symptoms, my remedies, and left it with them for troubleshooting, they stated they were going to empty the tank, clean it out, and test every vent. They ended up only pulling the pump, bench-testing it, and determined it was a faulty fuel pump. Even after explaining that the 1/2 tank issue began before installing the new pump, they were adamant that the faulty pump was the issue and replacing it would correct the problem. Unfortunately, the part they tried ordering from the dealer was discontinued and I was forced to source the part myself. After several iterations of incorrect parts and 3 weeks later, they completed the work and returned the truck to me, without testing to see if their corrective action actually worked. It did not.
So, they were wrong. I picked up the truck yesterday and drove it this morning. Low and behold, right at the 1/2 tank mark, the engine sounds like it's starving for fuel and threatens to stall in the same fashion as before. I am livid! I called the shop immediately and they refuse to look at it again for another 2-3 weeks or provide a refund.
The only other causes that I even remotely considered an option would be either the CP4 or one/both of the 2 small plastic (vinyl/neoprene?) fuel lines that attach from the hard steel fuel lines to the top of the pump on the tank that may have gotten crimped during my first tank drop. I am seriously at a loss. This issue has been looked at by a diesel mechanic at Dodge dealer and a private mechanic, neither could diagnose and correct the issue.
Any ideas or direction would be greatly appreciated!
I'm hoping I can get some direction toward a resolution for this issue as several mechanics, along with myself, have not been able to troubleshoot and correct the problem. So here goes and thanks in advance.
2010 Dodge Ram 3500 DRW Laramie - Stock
214,000 miles w/ all regular, prescribed maintenance items current
VIN 3D73M4CL3AG136415
Beginning in March 2021, I started having the common 1/4 tank stalling issue notorious when the lift pump pickup screen gets clogged and starves the engine of fuel. So to remedy that issue, I dropped the tank, pulled the pump, cleaned it up, and reinstalled. Found that evolution did not correct the problem after driving it, now the 1/4 tank stalling issue has turned into a 1/2 tank stalling issue. So I replaced the fuel pump using the same procedure. Again, that corrective action did not work. Drove it like that for several months towing a 5th wheel around the country and back, just didn't let it fall under 1/2 tank.
Three weeks ago I made an appointment with a local mechanic for them to troubleshoot and correct the issue. After explaining the symptoms, my remedies, and left it with them for troubleshooting, they stated they were going to empty the tank, clean it out, and test every vent. They ended up only pulling the pump, bench-testing it, and determined it was a faulty fuel pump. Even after explaining that the 1/2 tank issue began before installing the new pump, they were adamant that the faulty pump was the issue and replacing it would correct the problem. Unfortunately, the part they tried ordering from the dealer was discontinued and I was forced to source the part myself. After several iterations of incorrect parts and 3 weeks later, they completed the work and returned the truck to me, without testing to see if their corrective action actually worked. It did not.
So, they were wrong. I picked up the truck yesterday and drove it this morning. Low and behold, right at the 1/2 tank mark, the engine sounds like it's starving for fuel and threatens to stall in the same fashion as before. I am livid! I called the shop immediately and they refuse to look at it again for another 2-3 weeks or provide a refund.
The only other causes that I even remotely considered an option would be either the CP4 or one/both of the 2 small plastic (vinyl/neoprene?) fuel lines that attach from the hard steel fuel lines to the top of the pump on the tank that may have gotten crimped during my first tank drop. I am seriously at a loss. This issue has been looked at by a diesel mechanic at Dodge dealer and a private mechanic, neither could diagnose and correct the issue.
Any ideas or direction would be greatly appreciated!