Repaint a New Ram?

[Notch]

Listen to Mr. Alfieri. The repaint clear coat will not last anywhere near as long as the factory paint. If you like the truck and plan on keeping it, live with these small defects. I would be very surprised if the dealer's body shop manager didn't tell you the same thing. Some body shops will no longer do "completes", because the clear doesn't last as long as it used to.

Forgot something, the surface density of the metallic or pearl is not easy to match, and will probably be noticeably different, especially if you have the black onyx paint.

 

[Marathon84]

This may sound extreme but I think I would reject the car. I would wonder if the paint defects in two spots on one vehicle signify a larger problem with the paint batch, application, or surface prep. Who knows what compromises exist in manufacturing, staffing and materials under the current conditions. If you just leave it alone, the problem could be nothing or more defects could appear in the future. I would not want a repaint either. The only solution I see is for them to order another one for you or just call it off.

 

[Timsdually]

Have them paint it and make sure it is documented and they give a warranty on the new paint job. Then if the new paint starts fading different from the rest, they will have to paint everything to match.
Personally i would doubt that would happen. they are painting new paint, not paint that has been exposed to the elements after a couple years.

 

[Aggie86]

I'd ask for the cost of the repair to be discounted from the price of the vehicle and leave it alone. If it then becomes a problem later I will have saved the money on the purchase price for a repair. If it never becomes an issue, I'm driving a vehicle that costs $2200 less.

 

[Chuck962500]

Think about raptor lining the whole thing? No scratches or rust forever? Its not hard .scuff it real good any bare metal etch prime and mask and shoot
Im no painter but i get people all the time checking it out .even a cop who pulled me over loved it.?

 

[Mbrigh3]

I am impressed by your dealer. They came to you and they could have totally let you drive off the lot.

 

[Fergusontd]

Our '16 T&C Van had the same problem with th he paint bubbles on the edge of the hood. There's a recall and FCA will fix it for free. Just the 2 small spots was over $900. They picked up the whole cost.

.

 

[Hemimania]

I had these in my front fender and it was under warranty and I got a new front fender. Def get it fixed under warranty.

 

[Tracy in IL]

same paint as at factory, plus the guys in the shop will I'm sure do it right since the Sales team will also be watching over their shoulder.

 

[Noneck]

same paint as at factory, plus the guys in the shop will I'm sure do it right since the Sales team will also be watching over their shoulder.

Same paint... more or less. Different application and surface prep.

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[Noneck]

Attached is a review I left for a Dealership collision center after my wife's Kia Sorento was rear ended. Not saying these will in any way be your results, but it's something to think about.

I was more or less forced to use this shop by Geico who was the insurer of the person who rear ended us. In order to use my own shoip they wanted me to take the car to Trenton for an estimate, but somehow they could estimate it here a few miles from my home if I chose to use this shop for the repair. An obvious tactic used to steer you into their shops where they can control costs through poor quality.
When my car was completed, the repair was not acceptable. When I got the car home in different lighting, I could see low spots and sanding marks in the primer under the paint and clear coat in addition to 2 high spots in the bumper cover top center. There was also black weatherstrip adhesive carelessly slopped on the rear hatch interior beige trim panels.
I immediately returned to the body shop wasting more of my time, where the manager then tried to argue with me and tell me that what I saw wasn't there in regard to the poor body work. The car was left again for the repair to be properly completed which the manager insisted could be fixed by buffing the clear coat over the repair. I argued that unless he had a magic buffer that could fix lousy bodywork, the job was going to have to be redone. HE then yells to his employee while we are all standing there and tells him just to take it in the back and try to buff it out.
The second time around, it appears that a used replacement bumper cover was ordered and painted to match and installed. The bodywork and paint portion was redone completely which substantiated my complaint of the original job being substandard.
The Geico adjuster Paul, agreed with my opinion of the poor job and luckliy advocated on my behalf serving as mediator between myself and the manager. My thanks to him for excellent customer service!
John Kennedy's substandard work and inexcusable customer service for the first repair will keep me from returning or recommending Kennedy Auto Repair Express. Unfortunately these days few have pride in their work or attention to detail that should be the standard. If they couldn't get a $2100.00 job completed satisfactorily without having to redo the whole thing, I'd hate to see a more involved repair.

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