Scratch / smudge on backup camera protective cover

[Bigwave]

I purchased a 2018 Ram 2500, the backup camera outside lense has a smudge, looks to me like it was hit by a buffer or something like that. It makes the image blurry, like a rain drop is on it, it's pretty bad and occupies about 30% of my screen so very annoying. I tried some of the headlight polish and that did not work. Anyone have any ideas?

 

[madtrucker2016]

it might be covered under the factory warranty bring to dealer and they will change it out

 

[Bigwave]

I have 43k miles on the truck, no warranty under the bumper to bumper stuff.

 

[Eng50]

I have 43k miles on the truck, no warranty under the bumper to bumper stuff.

It's not 5/50 k bumper to bumper?


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[Buddy]

If your VERY careful you could always try very fine sand paper. I've polished taillight lenses in the past that had fairly bad scratches and scuffs and dull. Going from low # up to very high # sand papers, wet sanding in stages. Tailights came out like glass, then used Meguiars plastic polish and the taillight lenses absolutely glow, like a mirror.

 

[Bigwave]

I tried some headlight polish already, but I may try to wet sand with some 400 to 600 grit wet paper, the darn thing is so small it's tough to work on. Oh well not the end of the world either way. Thanks

 

[Quick_Shifter]

I tried some headlight polish already, but I may try to wet sand with some 400 to 600 grit wet paper, the darn thing is so small it's tough to work on. Oh well not the end of the world either way. Thanks

Post a picture of the lense and the view you see. I doubt you’d have to wet sad the glass. Alcohol and a
q-tip

 

[Buddy]

I worked from that all the way up to something like 2000 or 2500, can't remember. Grabbed right up to the highest # they had. The harder grits got rid of all the scratches and flaws in the taillight housings, then as I worked up the grades the higher #'s polished them right up.
Also, this was on plastic taillight lenses...

 

[madtrucker2016]

I tried some headlight polish already, but I may try to wet sand with some 400 to 600 grit wet paper, the darn thing is so small it's tough to work on. Oh well not the end of the world either way. Thanks

if you could remove it from the tailgate bring to some sort plastic place and they could polish it and reinstall done

 

[Bigwave]

Removing it is a great Idea and I have considered that. Part of the problem with working on it is it's proximity to the tailgate and not wanting to damage it further or scratch up the paint while trying to work on it.

 

[ThunderMug95]

Removing it or taping it off seems best course, but I was thing if a polishing paste on a dremel polishing bit too? Just thinking on it...

 

[JohnnyMac]

Make sure it's actually a scratch and not water intrusion that may have got inside the lens.

 

[Bigwave]

My fear with dremel is pretty high RPM and on plastic it could get too hot. But, I do have a variable speed dremel I can try with. A Dremel would be the correct size to work on something like this.

 

[ThunderMug95]

Yeah, it was a thought that with speed and abrasive paste may do the trick. But my dremel has adjustable speed, dont know if all do though...

 

[RamCares]

I purchased a 2018 Ram 2500, the backup camera outside lense has a smudge, looks to me like it was hit by a buffer or something like that. It makes the image blurry, like a rain drop is on it, it's pretty bad and occupies about 30% of my screen so very annoying. I tried some of the headlight polish and that did not work. Anyone have any ideas?

Hi David Lustig,
We are sorry to hear about this back-up camera concern. If you decide to have this addressed by your dealer, please send our team a private message and we would be happy to add an additional layer of assistance to this process!
Alex
Ram Social Care Specialist