UConnect 8.4 was replaced now no WiFi

[Tony_2500]

My 8.4 was doing strange crap and the dealer did a warranty swap out. It was a pain in the butt to get my Sirus Subs back - I have Guardian and the regular Radio subscriptions.

I called AT&T and had them swap out the SIM #'s and all that good stuff. The Unit is getting a 4G connection but none of my devices can connect to the WiFi. I have tried several devices and nothing can connect.

I changed the name and password thinking maybe that would help - it didnt. I called Uconnect who said it is an AT&T issue. This cant be their issue as no devices can even connect to the WiFi in the first place.

Anyone else have this issue? Guess it will need to go back to the dealer so they can get this worked out.

 

[RamCares]

My 8.4 was doing strange crap and the dealer did a warranty swap out. It was a pain in the butt to get my Sirus Subs back - I have Guardian and the regular Radio subscriptions.

I called AT&T and had them swap out the SIM #'s and all that good stuff. The Unit is getting a 4G connection but none of my devices can connect to the WiFi. I have tried several devices and nothing can connect.

I changed the name and password thinking maybe that would help - it didnt. I called Uconnect who said it is an AT&T issue. This cant be their issue as no devices can even connect to the WiFi in the first place.

Anyone else have this issue? Guess it will need to go back to the dealer so they can get this worked out.

Hi,

I'm sorry to hear this. Please send me your VIN. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your email, phone number, and mileage to get started.

Alison
RamCares

 

[Gameis]

My 8.4 was doing strange crap and the dealer did a warranty swap out. It was a pain in the butt to get my Sirus Subs back - I have Guardian and the regular Radio subscriptions.



I called AT&T and had them swap out the SIM #'s and all that good stuff. The Unit is getting a 4G connection but none of my devices can connect to the WiFi. I have tried several devices and nothing can connect.



I changed the name and password thinking maybe that would help - it didnt. I called Uconnect who said it is an AT&T issue. This cant be their issue as no devices can even connect to the WiFi in the first place.



Anyone else have this issue? Guess it will need to go back to the dealer so they can get this worked out.

 

[Gameis]

I just ran into that problem my wifi hot spot stop working I thought it was ATT problem but it's not. So how I fix it and it was by luck I rebooted my my 8.4 system by pushing in both dials at the same time I held them in for about 10 seconds then released it..the radio went off then rebooted back up and everything was working again..