Ok so one more update!!!! I received the new parts from Vararam yesterday. I was told I would just get a new filter base. No filter, lid, coupler or anything else just the base or body. Whatever you want to call it. I just open the box they sent me the base that they told me but they also included a new filter, a new filter cleaning kit and a new seal!!!!! To get this kind of customer service three years after the purchase to me is phenomenal!!!! The people at VerraRam
are stand up guys who back up their product! Bottom line this is a great company to work with!!!!!!!
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