Bad lifter/cam and dealership is taking forever!

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OP
OP
7

7777xm

Senior Member
Joined
Jan 7, 2015
Posts
754
Reaction score
238
Location
Covington, GA
Ram Year
2014
Engine
5.7
Well, got the truck back.

We had to file a formal complaint against the dealer a couple weeks ago since it's been in the shop since January 14th.

She got a new long block, they covered the $1000+ rental, and waived the maxcare deductible.

They knew they messed up but made it right.

Sent from my Pixel 3 XL using Tapatalk
 

Jrod

USAF 1997-2008
Military
Joined
May 19, 2014
Posts
1,228
Reaction score
1,346
Location
Virginia
Ram Year
2016 Sport
Engine
5.7
Well, got the truck back.

We had to file a formal complaint against the dealer a couple weeks ago since it's been in the shop since January 14th.

She got a new long block, they covered the $1000+ rental, and waived the maxcare deductible.

They knew they messed up but made it right.

Sent from my Pixel 3 XL using Tapatalk

Congrats!
 

indept

Senior Member
Joined
Sep 10, 2017
Posts
3,219
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4,761
Location
South Jersey
Ram Year
2017
Engine
Hemi 5.7L
Congrat's, running like new?
You should check oil & antifreeze to make sure they're full. It would suck if you wound up back there because they only filled it half way.
:favorites13:
 

Kap1

Ex Ram 1500 2013 owner
Joined
Nov 27, 2013
Posts
680
Reaction score
557
Ram Year
2022 Tundra
Engine
3.5 vvti
Well, got the truck back.

We had to file a formal complaint against the dealer a couple weeks ago since it's been in the shop since January 14th.

She got a new long block, they covered the $1000+ rental, and waived the maxcare deductible.

They knew they messed up but made it right.

Sent from my Pixel 3 XL using Tapatalk

You did very well there, congrats.

What kind of formal complaint did you file? To whom?

Thx
 
OP
OP
7

7777xm

Senior Member
Joined
Jan 7, 2015
Posts
754
Reaction score
238
Location
Covington, GA
Ram Year
2014
Engine
5.7
You did very well there, congrats.

What kind of formal complaint did you file? To whom?

Thx
We filed the complaint with corporate and gave them the details and then they contacted the owner of the dealership.

Next thing we know, stuff started moving and we didn't have to pay for the rental or the deductible.

Sent from my Pixel 3 XL using Tapatalk
 

my70stangss

Member
Joined
Sep 7, 2018
Posts
59
Reaction score
20
Location
san antonio ,Texas
Ram Year
2017
Engine
5.7
We filed the complaint with corporate and gave them the details and then they contacted the owner of the dealership.

Next thing we know, stuff started moving and we didn't have to pay for the rental or the deductible.

Sent from my Pixel 3 XL using Tapatalk

Congrats!!!
 
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