acolic
Senior Member
Anyways today the rear bumper step pad came in. I can’t believe it got here so fast but it looks good and it’ll get installed next week
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Well you likely didn’t buy it from MoparPartsGiant.
Through their website I ordered a pair bumper reinforcement plates on Monday.
I immediately received a confirmation email that my order was OK. Four days later I was online checking the status of my order and i found out it was canceled.
After three attempts to chat with someone via their website I finally found out my order was canceled because the parts were discontinued.
Why does the website say the parts are available?
Why charge my visa if the parts are not available?
Why not tell proactively tell me the order is canceled instead of having me think everything was OK for four days and then I had to go out of my way to find out the status of my order.
It’s stores like this that Amazon is going to crash.
Amazon has fantastic customer service.
Just my opinion.
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