blackbetty14
Senior Member
- Joined
- Oct 23, 2014
- Posts
- 2,701
- Reaction score
- 1,425
- Location
- CT
- Ram Year
- 2024
- Engine
- Hemi 5.7 VVT/Etorque
Big shout out to @RamCares and Uconnect for assisting me in getting my radio replaced free of charge on my 2018 ram Laramie which had the radio start de-laminating about a year ago. I was getting the run around from the dealer and they quoted me $1080 or something to replace and I was out of warranty after 2 years. For that price I could get something aftermarket but guys on this forum told me to reach out to @RamCares to see if something could be done, after some back and forth they warrantied out the radio and the new radio was ordered and arrived in a month. Today that radio was replaced free of charge! I have the 8.4 NAV radio with carplay and it all seems to be working correctly (load screen is different) but otherwise I just need to go through and reprogram layout of buttons etc. Saved me a ton of money and got the dealer who quoted me $1080 to do it for free. Radio swap took about an hour from when I dropped it off to walking out with the truck.
The delaminating is when the screen seperates due to the glue being faulty due to high temps. The only fix is to replace the screen or whole new radio for the 19+ model with the non faulty LOC adhesive. You will get ghost touches which means it will randomly and consistently touch parts of the screen without you. For me it was the clock button which would have an annoying popup constantly up which would render the radio basically useless even with car play or using bluetooth on a call (screen constantly flickering bouncing back and forth).
Anyways... Thanks @RamCares
The delaminating is when the screen seperates due to the glue being faulty due to high temps. The only fix is to replace the screen or whole new radio for the 19+ model with the non faulty LOC adhesive. You will get ghost touches which means it will randomly and consistently touch parts of the screen without you. For me it was the clock button which would have an annoying popup constantly up which would render the radio basically useless even with car play or using bluetooth on a call (screen constantly flickering bouncing back and forth).
Anyways... Thanks @RamCares