@fca customer service

  1. RACENRAM1

    2021-2500 6.4 Trans and T-Case mind of it's own?

    I have a 2021 Ram 2500 6.4, loved the truck the first 7k miles. I tow a race car and other equipment on a regular basis. It's been in and out of the dealership's and I've delt with many case workers it's whole life! I have a long story but I'll make it as short as possible. This all started...
  2. S

    2020 RAM 2500 6.4L - Loud tick even after lifter replacement at 19K miles

    Hello RAM Forum, First off this is my first RAM purchase so I'm new to the RAM 6.4L hemi engine and all its glory and not so glorious issues. At around 7K miles my engine developed a loud ticking noise (see video). I took it to the dealer and they said it was "normal" ( I have this in writing...
  3. Chaz462

    RamCares really came thru

    I don't usually write reviews but I had an exceptional experience working with Quintin at UConnect Case Management to resolve the issues I was having with the 8.4 UConnect system in my truck. I had the issues with the screen delaminating and sporadic malfunctioning of the unit and reached out...
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