The eTorque “system” consists of multiple components. To say “the whole system” failed is a bit hard to believe. Since your dealer says “the warehouse doesn’t have IT” tells me it’s a singular component that failed. Most likely the 48v motor/generator. This forum has a lot of very good technical minds on it. All are willing to help a fellow Ram owner. Even if they can’t help, your experience helps others work through similar situations.
If you could find out precisely what failed in your truck and posted it, you may be surprised at the support you’d get from this forum.
Yeah, could use a lil more details. Was it electronics, Generator, 48V Battery, need more info. Also, the Supply Chain is F U B A R, basically broke, so all that depends. If you get stuff in a timely manner, best burn some incense, candle something from your RAM Altar, just a saying.