2019 new ram owner truck completely died

[Bootsi]

So the other day it started to act up and flash a Battery display on the cluster I changed to the dash to voltage to see if it was charging and it was so I continued back to my shop hooked up a voltmeter and she was charging so I figured agh fist year production glitch I’ll call dealer on Monday and get it in there. Low and behold this morning I jump in and go to run a quick errand and it battery light comes on, check engine light comes on it shut down the heated seats and wheel started flashing blind spot detection I quickly flip to the voltage gauge and see it’s over charging at 15.4 so I start to accelerate and it started to sputter etc I’m like **** she’s not charging so I managed to limp her back to my driveway I turn her off and that was it running boards won’t deploy dash won’t light up door locks etc so I go get my charger and let her charge I take my wife’s bmw head to my shop and grab my booster pack so I can get it over to the dealer I get back home and nothing it’s like I don’t even have a battery, nothing works so I’m gonna have it towed to the dealer tomorrow. It’s only has 1800 miles

 

[MADDOG]

Sounds like a faulty alternator.

 

[PoMansRam]

Is this the new style 2019 or classic?

Jeez I hate to see these issues. Seems to be a lot of different stuff happening on the 2019's be it a classic or new style.

 

[RamCares]

So the other day it started to act up and flash a Battery display on the cluster I changed to the dash to voltage to see if it was charging and it was so I continued back to my shop hooked up a voltmeter and she was charging so I figured agh fist year production glitch I’ll call dealer on Monday and get it in there. Low and behold this morning I jump in and go to run a quick errand and it battery light comes on, check engine light comes on it shut down the heated seats and wheel started flashing blind spot detection I quickly flip to the voltage gauge and see it’s over charging at 15.4 so I start to accelerate and it started to sputter etc I’m like **** she’s not charging so I managed to limp her back to my driveway I turn her off and that was it running boards won’t deploy dash won’t light up door locks etc so I go get my charger and let her charge I take my wife’s bmw head to my shop and grab my booster pack so I can get it over to the dealer I get back home and nothing it’s like I don’t even have a battery, nothing works so I’m gonna have it towed to the dealer tomorrow. It’s only has 1800 miles

Hi Bootsi,
We are truly sorry that you have experienced this with your brand new truck. Have your received any feedback from your dealer yet? Please send us a private message if you would like any additional assistance while your truck is at the dealer.
Lydia
Ram Social Care Specialist