2019 ram 1500 gas filler problem

[johnhenryculver]

This is a weird one. Have had the 2019 ram for 14 months. Just recently when i put gas in it, even though the filler nozzle penetrates and opens both fuel doors gas either squirts out of the filler neck right when i start pumping and the pump shuts off, or it keeps shutting off every 5 seconds,like it is full but it is not. I have had this happen at 3 different gas stations . I have pushed down real hard to insure a good seal with the nozzle but nothing helps. I have to fill up a few cents at a time while the pump continually shuts off. Anyone else had this problem???

 

[msedly]

Just had mine replaced a few weeks ago on my '19 Big Horn. It's a fairly common issue and there is a new design.

 

[rule18]

This is a weird one. Have had the 1029 ram for 14 months. Just recently when i put gas in it, even though the filler nozzle penetrates and opens both fuel doors gas either squirts out of the filler neck right when i start pumping and the pump shuts off, or it keeps shutting off every 5 seconds,like it is full but it is not. I have had this happen at 3 different gas stations . I have pushed down real hard to insure a good seal with the nozzle but nothing helps. I have to fill up a few cents at a time while the pump continually shuts off. Anyone else had this problem???

Many people have talked about this issue. I laughed at your model year typo, all I could think of was "in 1029, this was your truck":

 

[Hasek]

same issue was just about to make a post about it. @RamCares Is this something they'll fix without browbeating them to death or should i just cough up the cash and replace it myself?

 

[CheechDogg.0n37s]

Dealership supposedly fixed mine but made things even worse ... I can't even get anyone on the phone about this anymore ... I have also set up an appointment online only to have it removed within hours ....

The new designed filler tube didn't fix anything ...

 

[blackbeautyhemi]

The new design filler neck fixed my issue? Has worked perfectly since. The old one it would click off every few seconds causing frustration and rage. @CAG CheechDogg are ya sure they replaced it with new part number filler neck and not the old style? Just out of curiosity

 

[CheechDogg.0n37s]

The new design filler neck fixed my issue? Has worked perfectly since. The old one it would click off every few seconds causing frustration and rage. @CAG CheechDogg are ya sure they replaced it with new part number filler neck and not the old style? Just out of curiosity

Yes I even have the receipt were they put what part number they used ...

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[RamCares]

This is a weird one. Have had the 2019 ram for 14 months. Just recently when i put gas in it, even though the filler nozzle penetrates and opens both fuel doors gas either squirts out of the filler neck right when i start pumping and the pump shuts off, or it keeps shutting off every 5 seconds,like it is full but it is not. I have had this happen at 3 different gas stations . I have pushed down real hard to insure a good seal with the nozzle but nothing helps. I have to fill up a few cents at a time while the pump continually shuts off. Anyone else had this problem???

same issue was just about to make a post about it. @RamCares Is this something they'll fix without browbeating them to death or should i just cough up the cash and replace it myself?

Dealership supposedly fixed mine but made things even worse ... I can't even get anyone on the phone about this anymore ... I have also set up an appointment online only to have it removed within hours ....

The new designed filler tube didn't fix anything ...

Hello everyone, we certainly understand your concern and we apologize for the inconvenience that you have faced so far. If you decide to address this with your Ram dealer, please be sure to follow up with us via private message. We would be more than willing to escalate your situation to a specialist who can work alongside you and your dealer while your truck is in service. Please let us know if you have any additional questions as well,

Kathryn
RamCares

 

[CheechDogg.0n37s]

Hello everyone, we certainly understand your concern and we apologize for the inconvenience that you have faced so far. If you decide to address this with your Ram dealer, please be sure to follow up with us via private message. We would be more than willing to escalate your situation to a specialist who can work alongside you and your dealer while your truck is in service. Please let us know if you have any additional questions as well,

Kathryn
RamCares

I sent you guys all the info you guys asked for and I never got any kind of help from you guys ... So please do not direct anything at me ... you guys are even worse than the people at dealerships ...

 

[Hanover Fiste]

should i just cough up the cash and replace it myself?

I spent the ~$50 and fixed myself in about an hour--#68448220AA.

 

[CheechDogg.0n37s]

I spent the ~$50 and fixed myself in about an hour--#68448220AA.

That's the part number they used to replace it with and it didn't fix the problem .... it's more than just the filler tube

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[GunnyJC]

I had the same problem with the 2018 RAM 1500 Laramie I just traded in. After four or five unsuccessful trips to the dealership while it was under warranty, they finally got it sorted out. Of course, it ended up costing me a $200 deductible as it was no longer under warranty. They replaced the fuel tank and vapor cannister and blew out all the lines. On the paperwork they had given me there was a note that said the vapor cannister was heavy. I don't know what that means but, I was able to refuel after that.

I hope this helps you some.

 

[CheechDogg.0n37s]

I had the same problem with the 2018 RAM 1500 Laramie I just traded in. After four or five unsuccessful trips to the dealership while it was under warranty, they finally got it sorted out. Of course, it ended up costing me a $200 deductible as it was no longer under warranty. They replaced the fuel tank and vapor cannister and blew out all the lines. On the paperwork they had given me there was a note that said the vapor cannister was heavy. I don't know what that means but, I was able to refuel after that.

I hope this helps you some.

Yeep that's exactly what they have to do to mine but I can't get these morons to set up a date

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[RamCares]

I sent you guys all the info you guys asked for and I never got any kind of help from you guys ... So please do not direct anything at me ... you guys are even worse than the people at dealerships ...

I am sorry to hear this, @CAG CheechDogg however I am unable to locate any messages from you regarding vehicle concerns. As a fresh set of eyes on your situation, I would be happy to do what I can to assist you in the future.

Kathryn
RamCares

 

[OC455]

Many people have talked about this issue. I laughed at your model year typo, all I could think of was "in 1029, this was your truck":

View attachment 229679

 

[CheechDogg.0n37s]

I am sorry to hear this, @CAG CheechDogg however I am unable to locate any messages from you regarding vehicle concerns. As a fresh set of eyes on your situation, I would be happy to do what I can to assist you in the future.

Kathryn
RamCares

I exchanged PMs with Rob and Mark ... how are you going to say you don't see anything regarding this issue ... here are the screenshots to prove that you are completely lying

 

[CheechDogg.0n37s]

Here are the screenshots ! First they asked for my vin number then they wanted my full name with other information.... at that point I knew nothing was going to get done....

I tried setting up appointments after appointments online since they wouldn't set nothing up over the phone... I kept getting put on hold or told JT the service manager would give me a call back... never got anything back ... so what information besides my vin name and phone number could I give you guys.... then to only have Rob say that you guys can provide "an additional layer of assistance" .... only way to escalate was to already have an appointment date set which I couldn't get them to set up!



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[CheechDogg.0n37s]

I am sorry to hear this, @CAG CheechDogg however I am unable to locate any messages from you regarding vehicle concerns. As a fresh set of eyes on your situation, I would be happy to do what I can to assist you in the future.

Kathryn
RamCares

So above are the PMs between Rob Mark and I ... how are you going to say you can't locate any messages I sent you guys ! Straight up lying ! lol ..

 

[RamCares]

So above are the PMs between Rob Mark and I ... how are you going to say you can't locate any messages I sent you guys ! Straight up lying ! lol ..

I am sorry to have not been able to locate your previous conversation, @CAG CheechDogg. If you are in need of assistance in the future, I would be happy to offer you support during a dealer service. Don't hesitate to reach out again via private messages.

Kathryn
RamCares

 

[CBoat]

Hello everyone, we certainly understand your concern and we apologize for the inconvenience that you have faced so far. If you decide to address this with your Ram dealer, please be sure to follow up with us via private message. We would be more than willing to escalate your situation to a specialist who can work alongside you and your dealer while your truck is in service. Please let us know if you have any additional questions as well,

Kathryn
RamCares

Kathryn
RamCares

Is this a warranty item? Can someone provide the correct part# for the replacement?