8.4 upgrade help needed.

[stlowry]

I've spent countless hours searching for answers with no luck. I purchased an 8.4 unit on ebay in an attempt to upgrade my 2014 8.4 to include car play. Since then I've discovered a lot more information on the topic and realize that I may have just wasted my money on this purchase. I'm hoping that it may be possible to do a software update to correct my issues but I know that may not be the case. The part number on the newer unit is 68428539AC. I changed the hub and wiring harness and carplay works as it should. The problems that I'm having are no climate control on the screen, manual controls work correctly. No cargo cam shows up, back up camera is on rearview mirror, it works correctly. No steering wheel controls. The settings menu is very sparse. No themes to change the color scheme, and no place to change the temp to farenheight. The dealer menu is very odd also, nothing looks like photos of others that I've seen on here. I'm not even sure what the current sofware version is on this thing.
Any input would be appreciated.
Thank you

 

[SitKneelBend]

I've spent countless hours searching for answers with no luck. I purchased an 8.4 unit on ebay in an attempt to upgrade my 2014 8.4 to include car play. Since then I've discovered a lot more information on the topic and realize that I may have just wasted my money on this purchase. I'm hoping that it may be possible to do a software update to correct my issues but I know that may not be the case. The part number on the newer unit is 68428539AC. I changed the hub and wiring harness and carplay works as it should. The problems that I'm having are no climate control on the screen, manual controls work correctly. No cargo cam shows up, back up camera is on rearview mirror, it works correctly. No steering wheel controls. The settings menu is very sparse. No themes to change the color scheme, and no place to change the temp to farenheight. The dealer menu is very odd also, nothing looks like photos of others that I've seen on here. I'm not even sure what the current sofware version is on this thing.
Any input would be appreciated.
Thank you

You probably need to turn around and sell it, then get the compatible part. Ask further here if you have questions.

 

[TradesmanGuy]

I'm a retired electrical engineer and got my start in the field as Windows and the Macintosh were getting going. Nothing is easy in making hardware and software work together. In my experience, it all starts from scratch. There is no DIY modification or tweaking that is going to work beyond making some lights flash or getting a fan to turn. I agree, 86 the bargain and buy something guaranteed plug and play.

Once upon a time there were garage tinkerers, whose major accomplishments were minor and scarce. Obsessed and lucky to get a real job with a real company making consumer products of some nominal value.

The first company I worked for was mostly software guys. We had a few hardware engineers, and I cannot recall a single contribution they made to the company's revenue.

 

[jawzs2]

Do you know the VIN # it came out of? if so - check the 11th digit, if it's a "N' the radio is out of a 5th Gen Ram and yeah, youl'd be better off getting the correct one

 

[Mpgrimm2]

Based on the serial# in the screenshot, I bet that's an APTIV/Delphi/5th Gen radio which is going to have issues and not work fully in a 4th Gen.
Your truck will also need Auto Climate added if it doesn't already have it as well as a 4th Gen compatible Panasonic 4c UAq or UAs radio from a 2018/19-21 4th Gen classic truck.

See - How To: Install a 2018 4C (UAQ/UAS) Radio in 2013 - 2017 RAM (Please read posts 1-5 for correct PNs, etc)

And...
Post # 3881 - Good Info on 4th Gen Ram Panasonic 4c Internal Hardware PNs vs Mopar PNs


Mike G.
M2 Mods
M2 Mods (on Ramforum)
www.M2Mods4Ram.com

 

[stlowry]

I don't have the vin that it came from but it is an APTIV model VP2 8.4 DT SXM.
Thank you for the info. I'll start looking for the correct unit.