Beware of Ram flex care offers by mail

[Bearcatrp]

@RamCares

 

[jasonw]

First, extended warranties are highly profitable if done right. Way back in my college days, I worked for a certain nation-wide electronics retailer. The return/profit on our extended warranties was something like 60%-70%, and at the time, they were typically 10%-20% of the cost of the item. When they started moving them to be 30%-40% (or higher) of the cost of the item, they started being a much harder sale, and that return percentage went down. Typical case of greed in a corporation ruining a good thing.

I doubt that has changed much. If you are not making money off extended warranties, you are doing something wrong and/or have your prices too high.

To this specific case, that could be a legitimate reseller who made a mistake, or it could be a shady one ripping you off, or it could be a scammer. As others pointed out, many scams are very sophisticated these days, many looking better than the originals. You have to be extremely careful, just because it looks legit (or the same as legit) does not mean it actually is. Research has to be done to "vet" someone/something, as they used to say. I am an IT manager, trust me on this.

Lastly, as far as Mopar doing anything about it if it is a scam... my two cents is that no manufacturer will unless it becomes a huge epidemic. Scams have become so frequent and numerous, very few (if any) corporations will spend resources on fighting them. Helping prevent them, sure, or awareness of them, sure, but not going after existing ones. That is up to you, the attorney general of your state if it was a legitimate business (that did a shady thing), or law enforcement if it was a scam.

 

[TUNGSTEN2025]

Check out Granger CDJR. That's who I have my 8 year 75,000 mile full coverage warranty from. This does show up on my RAM website so I'm thinking they are legit.... sorry about all the BS you're having to go thru.

 

[Wellcraft]

I received something similar in the mail as well as multiple email offers since buying my 1500 Big Horn trying to get me to buy a RAM Care prepaid service contract. I just shred the mailings and delete the emails since most of these prepaid service contracts are overpriced. I wouldn't wait to cancel the policy and I would immediately notify your CC company and make sure your card hasn't been compromised.

 

[ramfart]

Most of the mailers are 3rd party companies. They dress up their mailer to look official. If you call about them you have to ask specific question's like "Are you actually part of Chrysler corporation?" Don't accept any deflections like "You can take your vehicle to a Chrysler mechanic". That's only if they approve it first. They also in the fine print say they can use other than Chrysler parts or used ones. And they will deny a claim for any unrelated reason and you have to prove any maintenance you do with receipts for oil, parts, etc. I tried one on a trial for 30 day's and got a total refund after I read the fine print they sent me and decided it wasn't a good deal for me. I decided to put the money they wanted in a good interest savings account and if I don't have any major issues it's still my money. If I have an issue I got money to use. Sure you could have a major problem, but if you take care of your vehicle and don't beat on it you will probably be OK.

 

[Bob Horowski]

OMG a picture of a ram truck, a ram logo, a mopar M, it must be real. Gimme fifteen minutes on my hp laptop and my epson printer and I could create the same phony offer.

 

[06 Dodge]

Check out Granger CDJR. That's who I have my 8 year 75,000 mile full coverage warranty from. This does show up on my RAM website so I'm thinking they are legit.... sorry about all the BS you're having to go thru.

Granger is legit I purchased mine from them a few years ago at $50.00 over cost, that prices saved me $360 over the other online Z seller that wants you to use a code to get a discount price....

 

[js12278]

If they mailed you paperwork that’s massive. contact the FBI or Post Office. Could be mail fraud.

 

[Bearcatrp]

It was not from mopar. Did cancel the warranty and got the confirmation..