JS4024
Banned
So I have a 2017 6.4, 16,000 miles. Have taken it to dealer for a clunking noise in the drive line. Always happens at about 1500 rpms, let off gas coast, go back on gas and CLUNK. Also happens when slowing to make a slight left turn, go back on gas CLUNK. Sometimes happens when coming to a stop CLUNK. Has been to the dealer 8 times and they say it is “normal”. Tech specialist in the area said it’s “normal”. They will do nothing further to attempt to investigate or fix it. 3 friends have the EXACT same build off the build sheet.... you guessed it, no CLUNK. If my truck is “normal” theirs must be abnormal. At wits end.... any ideas or folks with similar issues? They did shim the pinion bearing. That’s all they tried. Thanks!!
Additional:: They also at my request put the TC back to learn mode because it does seem to “hang” while down shifting almost like it’s in tow haul. It happens always right around 1500 rpms and I would have to say 3rd or 4th gear. I have to say the clunk comes from the rear end but it’s hard to isolate. If I am above say 1800 rpm never get a clunk. Only letting off gas going back on. Occasionally when braking and letting off. The dealer service writers now blow me off completely even though they “know” it clunks. I can make it clunk at will on demand. I even asked them to plug in the diag tool while I drove it too watch the TC to see if the torque converter clutch was sticking and they said “no”, our district tech said it drives normally. Love the truck, hate the clunk and the give 2 $hits attitude from the service department!
Additional:: They also at my request put the TC back to learn mode because it does seem to “hang” while down shifting almost like it’s in tow haul. It happens always right around 1500 rpms and I would have to say 3rd or 4th gear. I have to say the clunk comes from the rear end but it’s hard to isolate. If I am above say 1800 rpm never get a clunk. Only letting off gas going back on. Occasionally when braking and letting off. The dealer service writers now blow me off completely even though they “know” it clunks. I can make it clunk at will on demand. I even asked them to plug in the diag tool while I drove it too watch the TC to see if the torque converter clutch was sticking and they said “no”, our district tech said it drives normally. Love the truck, hate the clunk and the give 2 $hits attitude from the service department!
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