Had my first problem with my 2019 Rebel

[Scott_Bourne]

The problem was a faulty sensor indicating a Small Vapor Leak. A test confirmed that there was no problem and that it was a faulty sensor which the dealer promptly replaced under warranty and I was on my way. I am thankful it wasn't something major. The service writer said this is a common problem. Maybe FCA should look into it?

 

[Firebird]

At least your dealer took prompt care of you!

 

[chargedup78]

Im in the same boat - first problem with my '19 Rebel yesterday night. Here in Northern IL we had a mini blizzard yesterday. I love driving in fresh powder so the lil lady and I went into town for dinner. No issues there, but when we got back in the truck my backup camera was a blue screen. Turned the truck off and back on, no change. I researched a little last night, sounds like this has been an intermittent problem with the UConnect system for years between various vehicles. I'm only at 2500 miles. I haven't turned it on today to see if its working again, sounds like a lot of folks don't have to visit the stealership, and it resolves itself. Some have claimed an over the air update causes or fixes it. Others say its a problem with the spray-in bedliner. Who knows, but it's crazy cold here and I'm inclined to blame that since the truck has been trouble free otherwise for 5 months of ownership

 

[soapy]

Many times when you get a problem with the uconnect you can fix by unhooking one battery cable and the rehook it up. Challengers I have had were bad for this kind of thing.

 

[gr8ridn]

Many times when you get a problem with the uconnect you can fix by unhooking one battery cable and the rehook it up. Challengers I have had were bad for this kind of thing.

That is an effective band-aid to the problem, not a fix. Perhaps the problem is resolved with a software update from the dealer. My truck is too new to have these issues. Of course we don't have the extreme cold where I live.

 

[Dnutt]

My screen also went black for a day. Had an appointment for the following day but when I got in the truck to head to the dealership it was back on and has been good ever since.....

 

[RamCares]

Im in the same boat - first problem with my '19 Rebel yesterday night. Here in Northern IL we had a mini blizzard yesterday. I love driving in fresh powder so the lil lady and I went into town for dinner. No issues there, but when we got back in the truck my backup camera was a blue screen. Turned the truck off and back on, no change. I researched a little last night, sounds like this has been an intermittent problem with the UConnect system for years between various vehicles. I'm only at 2500 miles. I haven't turned it on today to see if its working again, sounds like a lot of folks don't have to visit the stealership, and it resolves itself. Some have claimed an over the air update causes or fixes it. Others say its a problem with the spray-in bedliner. Who knows, but it's crazy cold here and I'm inclined to blame that since the truck has been trouble free otherwise for 5 months of ownership

We're sorry that you experienced this in your new truck, chargedup78. If this continues to happen, please contact us via private message and we will gladly look into this for you to see if there's anything we can do on our end to help!
Lydia
Ram Social Care Specialist