Brian 42, thanks for your response and post. You stated that “your MaxCare ESP says that anything not not authorized by FCA is not covered but that any FCA mechanical or accessory part installed by an authorized dealer is covered.” I’m not sure what MaxCare ESP stands for (extended service program?) but that’s what I’m looking for. Your attachments were both the same. Did you mean to post two different pages? If so, I’d like to have the other page, especially if it contains the statement you made on what it says is covered. Where did you find this? Is it something I can download online?
Again, thanks for your response. This is the kind of information I was looking for.
ESP is Extended Service Plan. That's what all the "extended warranties" are...even from Mopar. Pricing aside Mopar's is the easiest because all the dealerships are familiar with it, it's attached to your VIN so it shows up in their computers, and they take care of everything (contact for repair, reimbursement, etc.). 3rd party may or may not be cheaper but I only wanted the Mopar one as I take the truck in, they fix it, I pay my deductible, then I take the truck home. No phone calls, who's paying who, etc.
A note of caution: if you are buying your ESP in the financing office at time of vehicle purchase there is a 95% chance you are not being offered a Mopar ESP. Dealerships make w-a-y more money on 3rd party ESPs than Mopar ones (to the tune of
thousands of dollars
per policy).
Attached is a copy of my Mopar MaxCare ESP.
He is not correct, and reading it wrong.
I agree. I was mixing up accessories with parts changes. Thanks for clarifying.
I agree that my dealer probably just doesn’t want to be bothered with this, but that seems in direct conflict with their willingness to install factory lift kits, which are quite labor intensive.
Those are money-makers for the dealership.
Install a lift kit, roll that into the financing for a huge markup (most only care about what the monthly payment is going to be...not how much the option costs), and they are the only ones will will warranty any issues with it.
Now when you bring your truck in because you thing there's a suspension issue you might as well have the other work done too - oil changes, tire balances, truck warranty work (paid by FCA), etc. Once that owner gets rid of that truck (lease ends or they figure out they can't afford it) then the dealership is off the hook because the suspension warranty is non-transferable, if it hasn't expired already.
It's all about marketing to get you to keep coming back to them - oil changes packages, "free" maintenance for XX years, etc., is all to get you as a repeat customer for recurring income and upsells. Dealerships are a for-profit business...and do very well for a reason.
