MGU unit failure

[RamCares]

I have a 2021 Dodge Ram 1500 Bighorn Lonestar and the mgu unit failed and the dealership tells me that they do not have any idea when the can get the part. My truck has been parked in the back lot at the dealership now for 42 days. They tell me that there are 3500 of theses parts on backorder. Any suggestions?

Trust @Brodie_81 on this! We can see what we can do to expedite what you need if your dealership has placed a parts order! Please send a private message our way to start a conversation.

Hannah
Ram Cares

 

[mikeru]

It’s nice to see @RamCares responding here but the OP made this thread almost nine months ago and hasn’t posted in it thread since. I suspect either their issue has been addressed by now or they got rid of the truck.

 

[RamDiver]

Trust @Brodie_81 on this! We can see what we can do to expedite what you need if your dealership has placed a parts order! Please send a private message our way to start a conversation.

Hannah
Ram Cares

Mouse over the username or click on it while using a phone.




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[RamCares]

Thank you both @RamDiver and @mikeru!

Definitely missed that detail (whoops), but yes! Our team is still here, still eager to help, and available to listen. Always appreciate the mentions as well to ensure we help the most owners/users possible.

Also consider this an official invitation for anyone who is personally experiencing similar symptoms with your vehicle. We're always one private message away

Hannah
Ram Cares