Morimoto headlights

[Hawkman]

The price of $1,300.00 dollars was really hard to swallow, but these are my 3rd set of headlights and will dam well be my last.
They are everything morimoto said they would be and more, incredibly bright and clean looking, the high beams are outstanding, and the blinkers are to die for. most people would not invest that kind of money, but i'm pretty much going all out on this truck.View attachment 182928 View attachment 182929 View attachment 182931 View attachment 182932

Bennyrok,

Digging the lights in the hood scoops. Can you explain how or point me in the right direction?

Nice looking Ram,

Hawkman

 

[KWG88ss]

The price of $1,300.00 dollars was really hard to swallow, but these are my 3rd set of headlights and will dam well be my last.
They are everything morimoto said they would be and more, incredibly bright and clean looking, the high beams are outstanding, and the blinkers are to die for. most people would not invest that kind of money, but i'm pretty much going all out on this truck.View attachment 182928 View attachment 182929 View attachment 182931 View attachment 182932

Annnd this attitude is part of the problem. Again, it's irrelevant how they look if they don't work or, self-destruct in the process.

Thank you! The lights do look awesome, they perform very well, the fit and finish is perfect, and (I know Im going to get some **** for this one) but there is simply no comparison OEM or aftermarket to their DRLs and turn signals. Few design quirks that Morimoto is/has worked out, but all in all, a great product thats continually being improved

Yeah. Ok, disagree.

First, they don't perform well. See my posted video of the lights in action. The performance is arguably on par with OEM quads w/ swapped bulbs you can find at Pep Boys. At $1300, this is kind of a joke. No, it's just a joke.

Fit & finish is great provided you only drive in the Arctic where no sun can melt the interior finish work.

No comparison OEM or aftermarket? Seriously?

-- This is from 2011.

Quirks have not been worked out, clearly based on the responses in this thread.

Finally, people didn't spend $1300+ to be Morimoto's R&D lab. People expected a finished product at these prices, not this mess. Why are early adopters essentially bankrolling a finished product for people a year after the initial release?

You should of done the chrome bezel right from the get go and have the projectors set back furthur into the housing like OEM ones are.

The fancy DRL and sequential signals are a moote point if the overall product is trash.

Sales would have probably been lower cause it won't look as clean and yes, the fancy DRL and signals are irrelevant if they can't perform. 100% agree.

 

[Steve Cloud]

Thank you! The lights do look awesome, they perform very well, the fit and finish is perfect, and (I know Im going to get some **** for this one) but there is simply no comparison OEM or aftermarket to their DRLs and turn signals. Few design quirks that Morimoto is/has worked out, but all in all, a great product thats continually being improved

Wow... Bro, that's like saying "we know the engine won't start, but man... At least you've got a killer paint job!"

To think that I was considering a set of these just a few days ago... Glad I did some reading first. Again, if you sell a product at a premium price, it better deliver. If not, lame excuses do not inspire confidence in your brand or your business.

 

[bellaireroad]

It seems what was meant to be a constructive response earlier this week only stirred the pot further with a handful of guys here.

Nobody is (or was) denying that these lights ever had a problem. The worst one of which was by far the broken ball joint adjusters - but the the ball joint was been completely revised earlier this summer and is no longer an issue. TRS replaced every one of them for every customer who had the issue, no questions asked and paid for all of the shipping costs to & from our customers to take care of it. That's not what a hero does...It's just exactly what a responsible company who cares about their customers should do, really.

That said, much like taking care of customers who had adjusters break in shipping, I am fully confident that we'll be able to take care of customers whose lights are marred by the sun - and would simply advise those of you with the problem to reach out to us directly. If you bought the lights from TRS, we will take care of you!

Thanks again guys

You’re “ fully confident that you’ll be able to take care of customers”

What does that mean? Keep It coming, just don’t make any promises [emoji16]

Why are you still selling them when you don’t have the problems worked out? Is that what “a responsible company does that cares about their customers”?

So if you bought them from TRS , reach out to you ? Aren’t you the owner of Morimoto? Why shouldn’t everybody just reach out to you?[emoji57]


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[OnSale]

You’re “ fully confident that you’ll be able to take care of customers”

What does that mean? Keep It coming, just don’t make any promises [emoji16]

Why are you still selling them when you don’t have the problems worked out? Is that what “a responsible company does that cares about their customers”?

So if you bought them from TRS , reach out to you ? Aren’t you the owner of Morimoto? Why shouldn’t everybody just reach out to you?[emoji57]


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Seriously... bought from TRS or not, Morimoto should be handling this issue. These headlights have completely destroyed the Morimoto brand name within the Ram community and beyond, the Ford community as well as those are a mess as well.


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[OnSale]

Finally, people didn't spend $1300+ to be Morimoto's R&D lab. People expected a finished product at these prices, not this mess. Why are early adopters essentially bankrolling a finished product for people a year after the initial release?

You hit the nail on the head with this response. Not only has Morimoto/TRS used its customer base for their own R&D for these lights, but other lights as well (Ford, Etc.)

I’m not sure how many know this but when Morimoto launches the new XB 2.0 HID Ballasts there was THOUSANDS of them that were sold and DOA and customers were shipped broken and not working ballasts, along with ballasts with all kinds of issues. They blamed it on a “bad batch” (like it’s some kind of drug) and had to reissue thousands of ballasts. What did they do with the left overs from the “bad batch”? Listed them in their “clearance” section and still sell them to customers at a discounted rate.

I’ve noticed over the last 12 months or so Morimoto/TRS has been shipping out products that they are NOT FULLY TESTING and customers are left to deal with the aftermath and report all the issues just so they can take their sweet old time releasing an updated product. By then, the customer is outside their return window and left with trying to get a warranty claim, that apparently Morimoto/TRS is now not honoring.

I do know this, when a company offers a warranty on a product, and the customer has that product and the product has CLEAR DEFECTS and ISSUES, when that said company refuses to honor their warranty, I do believe that is a crime and against the law.

Morimoto/TRS is going to have a class action lawsuit on their hands if their are not careful.

“We know that our product is failing at an exceptionally high rate (90% +) but we are not issuing replacements because it will just happen again.”

Unreal. I’ve never had an issue getting a warranty replacement for small things from them (bulbs, ballasts, led drivers, etc.) but seeing how they are handling all of this, I have decided that I won’t be ordering anything over $150 from them, for fear that I’ll be stuck with a broken product and told “we know it’s broken, but oh well, deal with it, your problem not ours.”


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[Sinistre1]

I'm no culinary expert but I dare say this pot is well stirred. Damn this is getting fugly.... fast! I will say this... about that... a lot of people justified their purchases by throwing out disparaging remarks at people who were pointing out the obvious. Like for instance... "They are too poor to afford these gifts from God"... just wondering if those same folks are cueing up the replacement band.... cause if they can't see what some of us were saying at this point.. they never will. Brought to you by the I'll believe it when I see it School of Haard Knox.

 

[Bennyrok]

Bennyrok,

Digging the lights in the hood scoops. Can you explain how or point me in the right direction?

Nice looking Ram,

Hawkman

Thank you, The hood is a fiberglass knock-off, I wouldn't recommend it, but the ports were open so I bought a set of double LED lights that work on a dimmer and figured out a way to wire them in. Originaly they were supposed to plug into your lighter compartment. And Sorry to rain on the parade but my morimotos perform flawlessly, not one problem since I bought them. I guess **** happens.

 

[KWG88ss]

Thank you, The hood is a fiberglass knock-off, I wouldn't recommend it, but the ports were open so I bought a set of double LED lights that work on a dimmer and figured out a way to wire them in. Originaly they were supposed to plug into your lighter compartment. And Sorry to rain on the parade but my morimotos perform flawlessly, not one problem since I bought them. I guess **** happens.

Mind taking a picture of the black paint surrounding the projectors on both sides? Curious if there's any differences.

 

[Bennyrok]

Mind taking a picture of the black paint surrounding the projectors on both sides? Curious if there's any differences.

I have to admit I hate contradicting myself, BUT after closer inspection and being asked to take a look the proof is sticking out like a sore thumb. Yes the bulbs are slowly melting the shroud on both sides, now if they only cost a couple hundred dollars one might expect something like that, BUT' $1,300.00 Dollars is a whole different story. Very disappointing!!! To save a little face? they do perform as advertised, I got no codes on the pc and they light my way in a big way, and look really good doing it " BUT " for how long? I don't do a lot of night time driving but for those that do? things have got to be a hell of a lot worse. SO!!! on that note I rescind my comment on them being worth the money.
Ben

 

[KWG88ss]

I have to admit I hate contradicting myself, BUT after closer inspection and being asked to take a look the proof is sticking out like a sore thumb. Yes the bulbs are slowly melting the shroud on both sides, now if they only cost a couple hundred dollars one might expect something like that, BUT' $1,300.00 Dollars is a whole different story. Very disappointing!!! To save a little face? they do perform as advertised, I got no codes on the pc and they light my way in a big way, and look really good doing it " BUT " for how long? I don't do a lot of night time driving but for those that do? things have got to be a hell of a lot worse. SO!!! on that note I rescind my comment on them being worth the money.
Ben

Ugh. Dammit, I was hoping you had no burns and maybe there was a difference in the manufacturing we could have pinned down.

 

[JB1]

I have to admit I hate contradicting myself, BUT after closer inspection and being asked to take a look the proof is sticking out like a sore thumb. Yes the bulbs are slowly melting the shroud on both sides, now if they only cost a couple hundred dollars one might expect something like that, BUT' $1,300.00 Dollars is a whole different story. Very disappointing!!! To save a little face? they do perform as advertised, I got no codes on the pc and they light my way in a big way, and look really good doing it " BUT " for how long? I don't do a lot of night time driving but for those that do? things have got to be a hell of a lot worse. SO!!! on that note I rescind my comment on them being worth the money.
BenView attachment 183037 View attachment 183038

You should have never inspected them, your gonna notice that every time you wash your truck now, constantly watching to see if it gets worse

 

[KWG88ss]

You should have never inspected them, your gonna notice that every time you wash your truck now, constantly watching to see if it gets worse

Or he would have noticed when there was a huge gaping hole in the headlight lol.

 

[chrisbh17]

I dont think its the bulbs doing it, I do think its the reflection from the projector surround (square piece). Even in the pics you can see the light reflecting onto the black plastic right where the melt marks are.

The Facebook fans said melting wasnt an issue until recently, so Im wondering if a material change could be the issue.

 

[1500ram12]

I dont think its the bulbs doing it, I do think its the reflection from the projector surround (square piece). Even in the pics you can see the light reflecting onto the black plastic right where the melt marks are.

The Facebook fans said melting wasnt an issue until recently, so Im wondering if a material change could be the issue.

You are correct that it isn't the lights themselves that are causing the melting but the sun being magnified by the projectors. The (I think they only made the all black, black shroud oem projectors in 2014) oem projectors with the black shrouds did the same thing when they came out. That's why ram only makes them with chrome shrouds. I believe the melting has been a issue since day one.


2018 2500 6.4L Tradesman

 

[chrisbh17]

You are correct that it isn't the lights themselves that are causing the melting but the sun being magnified by the projectors. The (I think they only made the all black, black shroud oem projectors in 2014) oem projectors with the black shrouds did the same thing when they came out. That's why ram only makes them with chrome shrouds. I believe the melting has been a issue since day one.


2018 2500 6.4L Tradesman

I wonder how people can think its anything BUT the sun reflecting, with a simple picture like was posted its pretty clear (and it doesnt even look to be too sunny of a day outside)

Morimoto/TRS/whoever should be taking returns and stop selling until its resolved....if FCA/RAM had a similar problem and actually came up with a fix, you KNOW it has to be bad, seeing as how they are the kings of "sorry, normal operation".

 

[KWG88ss]

Gotta be honest, that mock-up with the chrome looks like ass.


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[1500ram12]

I wonder how people can think its anything BUT the sun reflecting, with a simple picture like was posted its pretty clear (and it doesnt even look to be too sunny of a day outside)

Morimoto/TRS/whoever should be taking returns and stop selling until its resolved....if FCA/RAM had a similar problem and actually came up with a fix, you KNOW it has to be bad, seeing as how they are the kings of "sorry, normal operation".

Even JJ (Retroshop) unless asked on the oem projectors stopped painting the inside of the shrouds. I think TRS/Morimoto changed the color scheme piano black/flat black to combat the melting issue but obviously didn't help. I think the melting issues are similar to rams problems any why it didn't happen to everyone. Location, sun exposure and luck. Obviously black absorbs more heat than chrome or a lighter color. Morimotos prototype headlights had chrome shrouds. I think that's why a lot of "knock-offs" have chrome shrouds. They probably went into production shortly after the prototype was released.


2018 2500 6.4L Tradesman

 

[KWG88ss]

Even JJ (Retroshop) unless asked on the oem projectors stopped painting the inside of the shrouds. I think TRS/Morimoto changed the color scheme piano black/flat black to combat the melting issue but obviously didn't help. I think the melting issues are similar to rams problems any why it didn't happen to everyone. Location, sun exposure and luck. Obviously black absorbs more heat than chrome or a lighter color. Morimotos prototype headlights had chrome shrouds. I think that's why a lot of "knock-offs" have chrome shrouds. They probably went into production shortly after the prototype was released.

To be honest, had they released a full chrome/white whatever variant kind of like the XB tails that's the one I would have bought to begin with. Alas, first-world problems.

 

[Sinistre1]

Takes a big man to admit. Had to suck to see that... especially since st this point the remedies seem to be few and far between