I paid 681$... Four tires, mounting balancing and a protection plan. Then they told me to come back and get them retorqued .. I didn't and this happened so that's everything
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Thats ********* man, im a mechanic in an independent garage and ive been changing wheels and what not since i was 14 or younger and ive never had a nut slack off. By hand, torque wrench, torque sticks or straight impact i always double and triple check everything because if its not my life or someone elses in danger when you lose a wheel on the highway, I would be fired for a comeback of this magnitude.
Also we dont do retorques, it goes on the first time and stays on.
But that has alot to do with what i said before, if there is corrosion on the rim/hub and you dont clean it before installing the wheel you are not doing your job properly and you greatly increase the chance of a comeback. Clients dont like to comeback, often they will go to another garage to get their problem fixed if they are not stubborn enough you come back and give you ****. Either way you just lost a customer.
If i were you as a paying customer i would want the garage to assume the costs of replacing the wheel and studs. If they say **** off its time to find a new place to work/ get work done. Some protection plan right
Is this an auto/light truck garage or something else like big rigs or farm equipment? What do you do?