dana hassler
Junior Member
- Joined
- Dec 21, 2021
- Posts
- 1
- Reaction score
- 0
- Location
- Hartsville TN
- Ram Year
- 2020 1500 Limited
- Engine
- Hemi 5.7
My 2022 Ram 2500 with 12" Uconnect screen does not dim at night or it dims too much to the point you cannot read the names of the roads. I had the Salesman set it once and it could not be read when night came. I know about the dimming dial and if I have it all the way up then it is too bright at night and one click down and you can't see anything. I had the same display on my 2020 ram 1500 and it did not do this. I took it to service today and the guy said he could not fix it and wrote it up as working the way it was designed. Well it sure doesn't work to my satisfaction or the way the last display worked. The service rep said it was like this on a lot of the cars and trucks. Ok, when can we expect a software fix or why can't you just go back and copy the code from the 2020 model and place it in the appropriate space??? This should be an easy fix. The truck listed for over $80,000 this is just not acceptable. I love the rest of the truck no other complaints but this really is maddening. I made a new user and put that user in dark mode so I can drive at night and the screen is usable that way but now after using it that way for over a month it has lost all its settings for the new user. Arrrrrrggggghhhhhh!