No headlights issue

[reynolds2013]

Hey Folks, could use some expertise out there. Recently my high and low beam lights went out on the passenger side of my 2013 1500 big horn. I took it to the dealer and they told me it was the headlight housing (the actual whole headlight) that needed to be replaced due to a crack. It was cracked somewhere on the back where the bulbs plug into the headlight housing.. Which caused the bulbs to not come on... ???? Anybody heard of this? Or did I misunderstand what the mechanic meant? I'm pretty sure of what I heard. Let me know any dirt you may have on something like this. I would rather hot wire the lights to make it work than replace it if possible. I feel like maybe it's a sensor causing it to not come on.

 

[Rzrman328]

Never heard of this happening before. At least not the physical shell itself causing the problem.

Had you messed with the bulb recently?

 

[reynolds2013]

Haven't messed with anything.

 

[evanblain]

Should be under warranty shouldn't it? Let them replace it. I had a drivers side quit but would work 10% of the time. Dealership said it was a loose connection. They fixed it and it never came back.

 

[Jmhm17]

Did he mean the connector on the harness? I cant see how the housing would cause this issue. No, I have never heard of this.

Honestly, take it to another dealership and tell them whats up, and that the other place was making up a fishy story. Its free labor for them, they should want to fix it under warranty.

 

[reynolds2013]

Hey guys,

Turns out it was the headlight housing causing the issue. Had to be replaced, all connectors and wiring stayed. new housing and the lights are back on!!