No Reverse Lights 2011 Ram1500 800 miles

[440macho]

I have a brand spankin new 2011 Ram 1500 with about 800 miles on it.
I have been parking it in the garage at night, usually backing in to park.
It has tinted rear windows, and at first I thought that was why I was having so much trouble looking in the mirrors backing into the garage.

The problem is, the damn back up lights aren't working. You've got to be kidding me. $38,500 must not have included reverse lights?

Anyway, I work a ton of hours, my salesman quit 2 days after I bought the truck, and the dealership is about 25 miles away. I haven't had a chance to get to the dealer,and I'm not in a position to leave my truck, or be stuck there for hours while they fart around with it.

Anybody else have this problem, or know the fix?
I don't have alot of faith in this dealership. I had to show them that the factory trailer brake control could be put in a truck that didn't come with one, I had to show them the plugs under the dash for the control, I had to go online and find the MOPAR part# for the control so they could order it.
I had to show them how the trailer tow mirrors "flip up and out" after I saw a picture on my MOPAR credit card.
Like I said, I'm not real comfortable dropping my truck off to these guys and having them fart around with my wiring.

Any help is greatly appreciated,
Tom

I'm a long time Dodge truck owner, I had an 88 shortbed 4x4 with a 318 that was the best vehicle I've ever owned. 200k miles on the original drivetrain with only a timing chain,electric fuel pump replaced along with normal wear items.
I'm hoping this $38k 2011 will be as good as the 88, but we're not off to a good start.

 

[0212353]

First off, welcome to RF!

I hate to say it.......but the only steps here would be to see if you have power at the bulb. I'd assume not, it would be odd for both to go out at the same time. But, check for power, if none........maybe find a different dealer to fart around with?

 

[quietpeen]

Welcome to RamForum. I agree with Jeremy that you need to find another dealer if possible. Take the lights out like stated above and see if there is power there with a meter.

 

[440macho]

First off, welcome to RF!

I hate to say it.......but the only steps here would be to see if you have power at the bulb. I'd assume not, it would be odd for both to go out at the same time. But, check for power, if none........maybe find a different dealer to fart around with?

I'm wondering if they messed something up during the trailer brake control install?

 

[440macho]

Welcome to RamForum. I agree with Jeremy that you need to find another dealer if possible. Take the lights out like stated above and see if there is power there with a meter.

You know the funny thing? This is a five star Pentastar Award Dealership.

 

[quietpeen]

I'm wondering if they messed something up during the trailer brake control install?

i was gonna ask if you already had them install the brake control, however i don't think that should have had anything to do with the wiring of the tail lights

You know the funny thing? This is a five star Pentastar Award Dealership.

that's bad when you the customer has to show a 5 star dealership how to install something and find the part #'s for them. Did they send you an email for taking a survey for your recent work? if so i would give them a bad review

 

[440macho]

Are there any factory Mopar tech forum members that you guy's know of?

 

[quietpeen]

There is but he has not been on lately due to working long hours. His screen name is Ramtech...you can try to pm him

 

[440macho]

There is but he has not been on lately due to working long hours. His screen name is Ramtech...you can try to pm him

Thanks

 

[RubberFrog]

I would start with the obvious- check the fuse and then replace a bulb. If still no go, it's off to the dealership.