Oregon transmission shop?

[runningbird]

My son bought a 97 in Oct 2025. The previous owner had just had the trans rebuilt and had receipts showing the work. After 1 week the trans completely gave up. He contacted the previous owner who then contacted the shop. the shop is C&S in Roseberg. The person or owner is Shane. They had my son tow it to their shop in Oct. They told him no problem this never should have happened. Since then the truck has not been touched and the shop will not answer calls or return messages left. He needs the truck.
At this point we will just have it towed to another shop. My son lives in Portland but is in the process of moving to Ashland.
Can anyone recommend a shop? C&S claimed to have used all ATS parts. But all we know for sure is that it has a ATS pan on it.
Thanks for any help or ideas

 

[Tank Guy]

What a ridiculous situation. Is it just me, or is it getting harder to find shops that stand by their work? Poor quality/incompetent work is bad enough, but the dishonesty on top of the incompetence makes all so much worse. I'm in PA so I can't help you with a shop, but having had a fair amount of this kind of trouble myself I wish you luck. Hopefully someone will speak up soon with a helpful tip. Any chance of taking these clowns to court to recover the cost of the repair you're now stuck with?

 

[fitteenhundred]

I don't have any personal experience with them yet, but I have heard good things about Dusty's Transmissions in Central Point.

 

[Hagar1]

What a ridiculous situation. Is it just me, or is it getting harder to find shops that stand by their work? Poor quality/incompetent work is bad enough, but the dishonesty on top of the incompetence makes all so much worse. I'm in PA so I can't help you with a shop, but having had a fair amount of this kind of trouble myself I wish you luck. Hopefully someone will speak up soon with a helpful tip. Any chance of taking these clowns to court to recover the cost of the repair you're now stuck with?

I, too, wonder about repair shops now-a-days. They seem to be getting more slippery and just plain downright dishonest as the days go by. So far, in my vehicle owning life of 60 years, yea, I'm 76. I have used a stealership once because I didn't have time to do the head gasket on my Plymouth Acclaim. By the time the story ended, I had a complete short block replaced under warranty. Glad I still have most of my "marbles" so I can still fix things myself.

 

[runningbird]

A quick update. My son went by the shop on Monday. He found the only person there asleep on a couch. Claimed to know nothing about his truck. He took my sons phone number and claims the owner will call him back today... I doubt this will happen but I'll post up anything we hear or don't hear.

 

[Dean2]

So let me see if I understand this correctly. Your son has left his pickup, untouched by the Transmission shop, for 6 months. I do not get it. If it wasn't fixed in a week, it isn't getting fixed. Believe what you see, not the lies coming out of the shop owner's mouth. Take a wrecker to the yard, hook onto unit, haul to the next shop, or buy a rebuilt transmission and slide it in yourself.

 

[runningbird]

The issue is that he does not live near this town. Also the shop had told him it would be replaced or fixed for free.
Sure he could take it someplace else and spend a bunch of money on a new better transmission.
never said we were looking for sympathy. Just a shop recommendation or any ideas.
also the truck is completely boxed in. The employee sleeping on the couch stated that he didnt have approval to move any of the trucks there. So with that he was kind of stuck.

 

[Tank Guy]

Sounds like you need an attorney.

 

[runningbird]

A follow up. I needed to be up in Oregon to help with my son's move. I went to the trans shop and they were actually working. I asked how long it would take to rebuild a trans for me. They said 3 days and asked when I could bring it in. I told them its already here. They immediately knew who and what I was talking about.

They were very apologetic and said it would be done with in a week. And it did get done. My son picked it up Friday. He drove 150 miles to his place near Ashland. truck ran great. Or it did until the last mile up the hill to his place. when he got there he had a large leak under the tranny. It never showed hot on the gauge but I guess there needs to be fluid near the sensor to read a temp. It looks like a cooler line broke at the crimp. or at least that's what it looks like from the pictures. Dip stick shows no fluid. but it does have a deep pan and I suspect he has some fluid or it would not have made it up the hill.

I'll update after I talk with the shop.. hopefully we have not fried the trans.

 

[Dean2]

Outstanding!!!