OTA Update

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dmalonecentral

Senior Member
Joined
Nov 15, 2017
Posts
290
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Location
Tempe, AZ
Ram Year
2019
Engine
5.7L HEMI® V8
Does anyone know what the new firmware is after the update and where to find it? My 12 inch unit was just swapped out and I am having some cackling issues so wondering if the unit was not updated either before or after it was swapped out.

FWIW, the UConnect site still tells me it’s up to date.


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dmalonecentral

Senior Member
Joined
Nov 15, 2017
Posts
290
Reaction score
224
Location
Tempe, AZ
Ram Year
2019
Engine
5.7L HEMI® V8
Well it looks like I am not on the new version which is frustrating since it was just at the dealership. I would have assumed they would have flashed the update as well. Trying to get any help over the phone on these things is a super frustrating experience. There seems to be no real ownership between Ram, SiriusXM Guardian, UConnect and SiriusXM. They even told me at one point that I would need to contact AT&T about CarPlay not working. I am baffled. Getting to the point that I am eagerly looking forward to a buyback.

3141b618963d0c9d1497315dfb8bc66f.jpg


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ksansom

Junior Member
Joined
Jan 28, 2018
Posts
5
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Location
Russell KY
Ram Year
2012
Engine
5.7 HEMI
I updated mine a couple of days ago. Radio sound quality sucks now. No treble and all bass no matter how you sent the EQ. Handsfree calling volume is also very low even turned up to 30.

Dealer reset and it didn’t fix it.

2018 Ram 1500 sport.

Anyone have any clues as to a fix and how to fix it??
 
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