nlambert182
Senior Member
- Joined
- Dec 28, 2022
- Posts
- 2,657
- Reaction score
- 4,647
- Location
- Huntsville, AL
- Ram Year
- 2018
- Engine
- 6.7 Cummins
That really depends. While the Ram is in warranty, they will not work on it UNLESS it is preauthorized through Ram because the ECMs are shipped to Ram blank and are programmed using FCA/Stellantis software. That's absolutely true. They sometimes "can", but it requires a lot of red tape.
However, when it comes to the mechanical aspect, Ram still files warranty through Cummins if there are mechanical failures in the Cummins system. This is why you have multiple warranties on a diesel Ram. The Cummins warranty is extended through Ram.
Once the warranty is out, Cummins will work on anything at your expense. International can and does do Cummins warranty work and they really don't care what truck it is. When I worked for the International dealership we had the software for Ford, Ram, and GM.
If you REALLY want to make it confusing.... remember when Sterling made the Bullet? It was a rebadged 4500/5500 Ram with a Cummins engine. Getting warranty repairs done on that truck was difficult. Sterling tried to handle everything in their dealerships, but certain things had to get approved for repair through Ram, some through Cummins, and some through the body builder. We worked on quite a lot of those trucks because the Sterling dealer here wasn't an authorized Cummins repair facility. Talk about a mess.
However, when it comes to the mechanical aspect, Ram still files warranty through Cummins if there are mechanical failures in the Cummins system. This is why you have multiple warranties on a diesel Ram. The Cummins warranty is extended through Ram.
Once the warranty is out, Cummins will work on anything at your expense. International can and does do Cummins warranty work and they really don't care what truck it is. When I worked for the International dealership we had the software for Ford, Ram, and GM.
If you REALLY want to make it confusing.... remember when Sterling made the Bullet? It was a rebadged 4500/5500 Ram with a Cummins engine. Getting warranty repairs done on that truck was difficult. Sterling tried to handle everything in their dealerships, but certain things had to get approved for repair through Ram, some through Cummins, and some through the body builder. We worked on quite a lot of those trucks because the Sterling dealer here wasn't an authorized Cummins repair facility. Talk about a mess.
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