RAM / FIAT Settlement truck buy back...

[SIhemi]

More screen shots.

 

[lcmonroe]

More screen shots.

My understanding is that you can still be part of the buy back even if you have had the pinion nut replaced. At least that was the indication I got from the rep I chatted with yesterday. I have already had the nut replaced on my truck.

 

[KNBeasty]

So I finally talked to someone with some knowledge on the issue. You guys are correct, anyone with the previous recall repairs N08, N63, R16, and N49 are eligible for the buy back. This also includes anyone who already had these recalls fixed. This is according to Jeremy the customer service rep.



I also asked the question about aftermarket additions to the truck. He said that was a very good question, but the "special handling team" would have to figure that out. I truly hope they take this into consideration. As many of us have thousands of dollars invested into our trucks.

What do you think would happen if you show up to do the "buy back" and both front and rear bumpers are gone? lol I'm not just giving them away.

 

[lcmonroe]

So I finally talked to someone with some knowledge on the issue. You guys are correct, anyone with the previous recall repairs N08, N63, R16, and N49 are eligible for the buy back. This also includes anyone who already had these recalls fixed. This is according to Jeremy the customer service rep.



I also asked the question about aftermarket additions to the truck. He said that was a very good question, but the "special handling team" would have to figure that out. I truly hope they take this into consideration. As many of us have thousands of dollars invested into our trucks.

What do you think would happen if you show up to do the "buy back" and both front and rear bumpers are gone? lol I'm not just giving them away.

Yeah I've wondered about if they will treat them all the same or if they'll factor in the condition of the truck somehow. Mine is in pretty dang good condition so I'd like to think it'd be worth a little more than someone with dings and scratches all over theirs.

 

[SlowRoller]

So I finally talked to someone with some knowledge on the issue. You guys are correct, anyone with the previous recall repairs N08, N63, R16, and N49 are eligible for the buy back. This also includes anyone who already had these recalls fixed. .

Sorry, but buying a vehicle back that's been successfully repaired is simply not going to happen as a part of any 'recall buyback' program.

Now, I'm sure you could take it in and use it as a trade in, and a 'slick-*****' Sales person might even get you to believe it's 'part of the program' but I challenge anyone to drive in with a fully repaired vehicle and walk out with a check anywhere near the retail value of your vehicle.

Any takers?

 

[lcmonroe]

Sorry, but buying a vehicle back that's been successfully repaired is simply not going to happen as a part of any 'recall buyback' program.

Now, I'm sure you could take it in and use it as a trade in, and a 'slick-*****' Sales person might even get you to believe it's 'part of the program' but I challenge anyone to drive in with a fully repaired vehicle and walk out with a check anywhere near the retail value of your vehicle.

Any takers?

Oh I'm definitely going to try.

 

[Cruizer]

I just want to know that I can get anything else fixed. I already did the pinion nut. I want to keep my truck.

 

[JimsRamTruck2012]

I just want to know that I can get anything else fixed. I already did the pinion nut. I want to keep my truck.

That's my goal as well to keep my truck.

 

[KNBeasty]

Sorry, but buying a vehicle back that's been successfully repaired is simply not going to happen as a part of any 'recall buyback' program.

Now, I'm sure you could take it in and use it as a trade in, and a 'slick-*****' Sales person might even get you to believe it's 'part of the program' but I challenge anyone to drive in with a fully repaired vehicle and walk out with a check anywhere near the retail value of your vehicle.

Any takers?

I have a hard time believing this as well, but he said regardless if it has been fixed or not, just has to be listed on your vehicles VIN. Look at his exact words.

 

[Cruizer]

Keep in mind this may be very true. They're being railroaded by the government to do it this way. It's not Fiat that decided to buy these back, fairly sure they were told to do so.

This is the problem with one-fits-all knee-jerk solutions from the gov. They were scrutinized for handling the airbag issues, so overreact maybe?

 

[SlowRoller]

Oh I'm definitely going to try.

Keep us posted!

 

[Sybil]

I've been searching everywhere to see if there was a vin search for trucks that are part of the buyback. I'm praying my 2011 1500 is part of it. I've been trying to unload it ever since the front diff failed hard and chrysler refused to warranty it because of a 'missing fill cap' even though there was diff fluid all over the engine bay.

It is but because of something in the rearend, not the steering. Did you get the rearend recall done? If not they will buy it back for retail value what ever that is. I just got off the phone with the dealership and they would not buy back my truck since I had the recall fixed 2 years ago. Also, you will lose all the money in mods and since i have a full exhaust upgrade I wouldn't do it anyway unlless it was something that was life or death...

 

[Cruizer]

I think everyone will get different answers from different call centers until they have this in writing. I think there's a lot of call center managers winging it because they don't have answers. Some people have been told they're truck will be bought back, and some told no.

I'm really curious if they'll give retail value though. Some of the statements told to the media made it sound like the best you can hope for is trade-in + 10%.

I don't think we'll know until everyone starts getting the letters.

 

[Pull Ya]

IMHO you can bet that Fiat is going to minimize there losses anyway they can, although I think that is what caused them to have this problem in the first place. If you think that they are going to be "fair" with you, you must be using that green leafy stuff they sell in Colo.
Jay

 

[SlowRoller]

I have a hard time believing this as well, but he said regardless if it has been fixed or not, just has to be listed on your vehicles VIN. Look at his exact words.

'It does not distinguish',,, Probably because no one figured someone with successful repairs and no outstanding recalls would be asking them to buy their truck back, so that question/approved response was not entered into Jeremy call canter database,,

This "Jeremy' guy on ~chat~,,, Ya gotta ask yourself,,,, Is he the one who sat through all this with the Attorneys, knows all there is about every detail of the agreement, or is he just a person at a terminal typing questions into a keyboard and reading what pops up on the screen?,

'It does not distinguish' is the same as saying 'My screen doesn't mention if it will or will not include buying back a vehicle that has already been repaired successfully". It is only Jeremy's opinion that it would include repaired vehicles.

Unless you believe ~Jeremy~ is authorized to cut you a check on FCA's behalf, everyone needs to re-evaluate who you're speaking with,,, Might be nothing more than a chat session with a screen-reader,,,

 

[Sybil]

I just had a chat with someone at dodge. They said the recall is for the pinion nut. I had mine fixed already. He said I'll still be getting a letter in the mail.

Yeah that's it. Also there was a recall for an underhood lamp not being installed, at least on my 2011. Everyone is going to have to wait for a letter tho for the steering issue from what I have been told. ?, does the later 1500 Rams have electric steering instead of powering fluid steering?

 

[Cruizer]

IMHO you can bet that Fiat is going to minimize there losses anyway they can, although I think that is what caused them to have this problem in the first place. If you think that they are going to be "fair" with you, you must be using that green leafy stuff they sell in Colo.
Jay

Keep in mind Fiat has only owned Chrysler since Jan. 2014. The recalls or before their purchase. Only stated because I'm hoping Fiat is a little smarted than Chrysler was on purchasing and development.

But you're right, no company is just going to hemorrhage money to make people feel good.

 

[Ratket]

there is a full write up with all the facts on car and drivers web site-

 

[KNBeasty]

'It does not distinguish',,, Probably because no one figured someone with successful repairs and no outstanding recalls would be asking them to buy their truck back, so that question/approved response was not entered into Jeremy call canter database,,

This "Jeremy' guy on ~chat~,,, Ya gotta ask yourself,,,, Is he the one who sat through all this with the Attorneys, knows all there is about every detail of the agreement, or is he just a person at a terminal typing questions into a keyboard and reading what pops up on the screen?,

'It does not distinguish' is the same as saying 'My screen doesn't mention if it will or will not include buying back a vehicle that has already been repaired successfully". It is only Jeremy's opinion that it would include repaired vehicles.

Unless you believe ~Jeremy~ is authorized to cut you a check on FCA's behalf, everyone needs to re-evaluate who you're speaking with,,, Might be nothing more than a chat session with a screen-reader,,,

Calm down dude. You make it sound like i'm arguing with you. I said, "I FIND IT HARD TO BELIEVE AS WELL."

Doesn't really make sense that they would buy back a perfectly fine vehicle, but who really knows what will happen. People are just asking questions.

Also, I'm just relaying what I was told. Based on the fact that there were multiple other members asking the question. Sounds like you just want to argue for the sake of arguing. The thread doesn't even pertain to you, as your truck isn't involved.

 

[SlowRoller]

Probably the best advice would be to use a little common sense.

There will be no 'free trucks'.

There will be no buybacks of successfully repaired trucks.

This should not be that difficult to understand, yet it's been the 'false hope' of many folks since page one of this thread,,,

For those who are not quite sure,,, In regards to 'recalls',,, Only if successful repairs cannot be performed in a reasonable amount of time will anyone even entertain the thought of a buyback. This 'buyback' is not the 1st step,,, it is the LAST step. The agreement between FCA and NHTSA is nothing more than the addition of this last step to FCA's recall / repair policy.