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This seems very unusual, RAM has a "new to us" vehicle order tracker. See what this tells you.
First off it’s hard to believe that any dealership has 21,000 trucks on order. Secondly shipping has been a nightmare for all manufacturers. Our son works for CSX railroad and explained it to me. Trucks coming out of factories in the Ohio/Michigan area are put on Intermodal rail cars. If they are going to a dealership in the western half of the United States, they first go to Chicago where the nightmare begins. There those rail cars have to be moved from the eastern system to the western system, then wait for to get hooked up to a new train that will head west. Apparently there are rail cars full of vehicles that are sitting in Chicago for weeks waiting to get in the queue to head west.
I ordered mine feb 20, 2022. The sticker showed up in the portal sometime in April. It's been in a storage yard with no eta as of June 3, 2022. Sad because I am putting more miles on my trade-in everyday and it becomes less valuable. But the fact they can't even get an ETA is disturbing. Do you know what yard it's in?
Ordered 2/20/2022, It was finished in April and has been in a storage yard ever since with No eta or any information whatsoever. So frustrating. I don't mind a 1 to 2 week delay. But this is going on 4-6 weeks and possibly months. When they can't tell you when they even know when something may be shipped, there is a severe problem. They just need to communicate what it is.
I get your frustration but they can't communicate what they don't know. If they did and the dates constantly slipped they would be accused of lying. There are literary thousands of ships parked off the coast of China waiting to load, and that is only the tip of the supply chain problems and transportation backlogs. This is not going away any time soon.
Well, Why not let people go pick up their vehicles or send drivers to go get them at least for those owners who are close to Michigan to decrease the bottleneck? I would think dodge would want to get some money on the books. They should at least communicate there is a major shipping problem instead of silence. They will have to eventually stop taking orders if they can't deliver a final product.
