Uconnect 12" problems

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Russ01

Junior Member
Joined
Aug 26, 2021
Posts
6
Reaction score
1
Location
Georgia
Ram Year
2019
Engine
Hemi 5.7
My 2019 Laramie longhorn' Uconnect radio has been having problems connecting for quite a while.
On start up, is says sirius xm loading but never connects.
Note... sometimes it works and sometimes it doesnt... it has a mind of its own.
This is creating another issue... when it does this, I can't use the am/fm radio, the CD player or send/recieve calls. The volume will not adjust and no sound comes from the speakers on anything...
I was told to doe a few different reset steps. Some work intermittently but it is rando. When it does it.does anyone have any ideas to fix this?
Customer care say just take to the dealer....
Thanks
 

FAAQ2

Member
Joined
May 17, 2021
Posts
40
Reaction score
23
Location
Neskowin, OR
Ram Year
2015
Engine
3.0 L Diesel
Radio may be detective - have it tested - you may need a new radio system which is not cheap. figure $ 1500 + or a new one.
 

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