Uconnect Bluetooth issue

[mike12193]

Good morning I was wondering if anyone else had a issue with using Bluetooth and the 12” screen. My issue is when I am engaged in a call the person I am talking to stops hearing me for no apparent reason. I am talking and it is like I put the mute button on and they can’t hear me. I can hear them fine but I need to switch back to the phone and then back to Bluetooth so they can hear me. I tried deleting the phone and adding it back and I am still having the same issue. I want to get some feedback before I make a appointment with the dealer.




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[RamCares]

Good morning I was wondering if anyone else had a issue with using Bluetooth and the 12” screen. My issue is when I am engaged in a call the person I am talking to stops hearing me for no apparent reason. I am talking and it is like I put the mute button on and they can’t hear me. I can hear them fine but I need to switch back to the phone and then back to Bluetooth so they can hear me. I tried deleting the phone and adding it back and I am still having the same issue. I want to get some feedback before I make a appointment with the dealer.




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Hi mike12193,
We're sorry to hear that you are experiencing this. Please send us a private message if you would like any additional assistance!
Alex
Ram Social Care Specialist

 

[Trcgdb]

I am having a Uconnect problem as well. Connecting my Iphone via cable it goes to car play, and shows my location in western NY where I am from but unfortunately I am in Florida. It works correctly sometimes and there doesnt seem to be any pattern to when it works or doesnt. I brought it to Ram dealer that couldnt figure it out in the 3 hours they had it...I had to leave.
Also my blue tooth wont connect any more

 

[Bob Sanford]

Good morning I was wondering if anyone else had a issue with using Bluetooth and the 12” screen. My issue is when I am engaged in a call the person I am talking to stops hearing me for no apparent reason. I am talking and it is like I put the mute button on and they can’t hear me. I can hear them fine but I need to switch back to the phone and then back to Bluetooth so they can hear me. I tried deleting the phone and adding it back and I am still having the same issue. I want to get some feedback before I make a appointment with the dealer.




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I am having the exact same issue. Did you resolve this problem? Is so, please explain how - thank you