I have an 8.4" screen and my screen will go black randomly when I'm driving. Whenever my screen goes black my door controls stop working (except I'm able to roll down my rear windows from my driver's door controls), I also lose my climate control and heated/vented seats and steering wheel.
My screen and all controls work if my push button start is in acc then I will lose it when I start the truck.
Any body seen anything like this before?
I have tried resetting the screen and unplugging the batterys for 1 hour
I'll preface this by saying, that for me anyways, I knew there would be UConnect issues before I even bought my truck. It didn't deter me from purchase as warranty was there, and then when it would become to much BS for me to want to deal with it any longer, I'd take care of it myself.
I had the exact same scenario occur on my 19' with the same UConnect system.
The first two times they uploaded the latest software updates and it was marginal at best the remedy to the issues.
The dealership then opened up a case file with FCA who in turn authorized a replacement unit, and it was brand new and not a refurb one.
FFWD five or six months and the damn this was doing it again, plus dropping calls randomly. Not connecting at times, shutting off while driving and not coming back on until I pulled over and physically shut the truck off and restarted it.
They tried one more latest update and that worked for a very short time and then bricked again.
I had enough and took care of it!
I now have a new Kenwood double din Excelon Preference head unit with all the CanBus thingys installed, and voila, not a single issue, and every single option and control I had on my stock UConnect was still present, and even more!