UConnect Software Update Received--What's in it?

[Mpgrimm2]

Probly, if i'm not mistaken aren't the Alpine systems just the standard RAx or UAx head units with an external amp and extra speakers?

Correct. Same radio. Just operates different based on that the BCM tells it to do

M² Mods.

 

[FF1899]

Any word on the uaq? This is insane!

 

[magnetmandan]

I refuse to give up...

 

[bamafan76]

Mpgrimm2 quick question. What was the version before 21.9 on the UAS? I can’t remember and was also wondering if I could try downgrading via USB drive or it has been tried and successful. Of course I’d need access to the previous version...

 

[Mpgrimm2]

Mpgrimm2 quick question. What was the version before 21.9 on the UAS? I can’t remember and was also wondering if I could try downgrading via USB drive or it has been tried and successful. Of course I’d need access to the previous version...

v19.9 which was very stable/usable. I never came across a copy of it myself. There isn't any way for us to downgrade the radios in our own and I believe Infotainment/NavRepair won't do it based on recent feedback from a harness customer of mine. I believe United Radio out of New York is the official FCA repair shop and may be able to do it.

If you have a USA ram UAS radio, v22.6 is available and works fine. There's a D/L link for it in my 8.4 radio FW info thread.

M² Mods.

 

[bamafan76]

v19.9 which was very stable/usable. I never came across a copy of it myself. There isn't any way for us to downgrade the radios in our own and I believe Infotainment/NavRepair won't do it based on recent feedback from a harness customer of mine. I believe United Radio out of New York is the official FCA repair shop and may be able to do it.

If you have a USA ram UAS radio, v22.6 is available and works fine. There's a D/L link for it in my 8.4 radio FW info thread.

M² Mods.

Thanks. I’ve done the 22.6 upgrade, but I still find the VR response is still not as good as it was with 19.9. While it’s not screaming loud as with 21.9, it seems as though they just muffled it and not as good. I wish they would allow a roll back to 19.9.

 

[craigsez]

For those of you who have sound issues there is a unit that connects to your head unit so that a audio shop can change the built in limits of treble n base..Forget what its called but it basically retunes your audio via a set up thats placed(temp mics) in your car....Once tuned it keeps those setting but still allows you to use base n treble n such but with better results.....

Im sure there is a audio guy here that can explain it better than i did..

 

[FF1899]

For those of you who have sound issues there is a unit that connects to your head unit so that a audio shop can change the built in limits of treble n base..Forget what its called but it basically retunes your audio via a set up thats placed(temp mics) in your car....Once tuned it keeps those setting but still allows you to use base n treble n such but with better results.....

Im sure there is a audio guy here that can explain it better than i did..

Really could use this info

 

[18harvest]

well i sourced a uas and installed the update 22.6 no problem at all except now the vr doesn't understand any usb music commands like play artist play song etc.i'll give it a day or two and see if it gets better if not i'am saying to hell with the uax radios and sticking with a ra4

 

[14MDRam]

This one time I bought a $50k truck and the radio worked and sounded good..... those were the days!

 

[g00fy]

This one time I bought a $50k truck and the radio worked and sounded good..... those were the days!

 

[craigsez]

Really could use this info

HAAAAAAAAAAAAAAA found it....afOUND IT BY FLUKE WHEN RESEARCHING CLUTCH FAN/SHUTTER DELETE AND POSSIBLE ISSUES...

 

[g00fy]

So i tweeted at uconnect again...


OT: But has anyone had bluetooth issues with their UAQs? I don't know if the issue is my Pixel 3 or my UAQ, but i'll be using the bluetooth to talk to somebody and all the sudden it'll glitch out and sever the bluetooth connection. Which wouldn't be to bad, but I can't just reconnect because it actually forgets the connection completely and I have to go through the repairing process the next time I park the truck.

 

[14MDRam]

So i tweeted at uconnect again...


OT: But has anyone had bluetooth issues with their UAQs? I don't know if the issue is my Pixel 3 or my UAQ, but i'll be using the bluetooth to talk to somebody and all the sudden it'll glitch out and sever the bluetooth connection. Which wouldn't be to bad, but I can't just reconnect because it actually forgets the connection completely and I have to go through the repairing process the next time I park the truck.

Ugh yes, this! I have Pixel 3Xl and have this issue. I actually have had to put my phone into safe-mode a few times to get it reconnected. I'm not sure which device is to blame.

 

[g00fy]

Ugh yes, this! I have Pixel 3Xl and have this issue. I actually have had to put my phone into safe-mode a few times to get it reconnected. I'm not sure which device is to blame.

As much as I'd love to blame it on Uconnect, i think it's a pixel problem if you're having the same issue, and the problem has gotten worse in the past few weeks, and i know that's not Uconnects fault since the last time our radios were updated was over a year ago? And my pixel gets updates every couple weeks...

 

[g00fy]

TL: DR: Skip to paragraph 4 for the somewhat relevant stuff about our UAQs, first 3 paragraphs are me blowing off steam about SXM scumbag service.

Had a big issue with SiriusXM last night, I bought my 2018 UAQ radio brand new in December and it came with a SiriusXM & Travellink trial that was listed on the account as expiring in August 2020. Last week for our anniversary I got my wife a 1 year subscription to Sirius in her new Chevy Equinox under my name. Initially I only got her a 6 month subscription because i couldn't find the 12 month promotion anywhere, but the following day I saw the 12 month promotion pop up so i called them and asked to have it switched, and the way they did that was by deleting & Refunding the 6 month subscription and then resigning her radio up for 12 months.

Well, whoever was taking care of that accidentally screwed up and deleted the Trial i had on the new UAQ in my RAM. I got in my truck after a rough day at work yesterday and NONE of my Sirius features worked, no radio, no travel link. So i called SXM, and of course got somebody in India, and i asked him what was going on, he puts me on hold for about 10 minutes, comes back and says, "Hey sorry, I see a note on the account here, your trial was accidentally cancelled, and your issue has been elevated to the next tier of support, i'll transfer you now". So i'm on hold for another 5 minutes, and get a new support agent, but it's not an elevated supervisor, it's another ground level minion. I explain to her what just happened and without skipping a beat she says oh, no, your account wasn't cancelled your 12 month trial ended, I started to lose it on this woman and demanded a supervisor.

Supervisor gets on the phone and just continues to blatantly lie to me, that my free trial expired, and i said absolutely no way, the first guy i spoke to admitted they screwed up and deleted the account and the radio build date isn't even until sometime in august (it was actually october when i looked back at the documentation i have), and there was absolutely no way I was close to having it 12 months. He didn't care, he just kept repeating the same stuff and eventually started telling me to call the dealer, F*ckin ********...

Now we get to the relevant part, I called Uconnect, got a very nice guy named Alex, i explained the situation and he was not having it, he went to bat for me with SiriusXM and battled all the minions in India to finally reach a US based customer service rep who could actually help me. They said yes, the minions accidentally deleted my trail, but because i bought an OEM radio after the fact it had no VIN associated with it so they couldn't reinstate my trial at their level... In the end I still got screwed, my account used to list my trial as expiring in August 2020, but never took a screen shot of that so i have no proof, now it expires on october 22nd, still 2 months shy of at least the 12 months i should've gotten with the new radio install.

After this whole incident I asked Alex about the software in my UAQ, and explained the ****** sound quality and the volume glitches. He said he was going to look into it and promised me an e-mail back, so far no e-mail, but it sounded like he didn't even know if there were any updates planned for the UAQ radio so if we're getting an update it'll be a big surprise when it gets released.

 

[crzyamerican]

Deleted

 

[Ern88]

Too bad it couldn't be uploaded by someone used by others to update.

 

[FF1899]

I dont understand how it lists uaq however cant be used on ours

 

[Mpgrimm2]

I have the 22.6 UAS radio update hosted in the 8.4 Fw info thread. (Don't have a UAQ file newer than 18.14)

M² Mods.