Cade Sumrall
Junior Member
- Joined
- Jun 9, 2021
- Posts
- 7
- Reaction score
- 2
- Location
- United States
- Ram Year
- 2015
- Engine
- 6.7 l Cummins
I recently purchased a 2015 ram 2500 with very low mileage. Everything on the truck was perfect until I noticed the radio would freeze up and it would take 1 or 2 ignition cycles to get it working again. Well I Figured I would try to update and see if that would fix the problem. I followed all the steps recommended by dodge as well as several forum posts I found on similar issues, but my radio will begin the update and then give me a screen that says "update failed please remove USB" at unit 14 every time I have tried 5 different USB drives all of different manufacture and it's the same result every time if anyone has any advice I'm all ears as my radio is now useless, and I've had to remove the fuse to the radio so as to not drain my battery since the boot loop repeats even when the truck is off. Thank you so much for your time and any help y'all may be able to provide.