Well after hours of searching I did find some information, not sure if it applies to the Ram but did for 2008-2011 Chrysler and Dodge products. The vehicle has to be be coded for one touch. (codes I believe are JPD, JP3 or JSC). Now I don't know which of these are for two way or whether the switch needs to be replaced. The dealer said it can't be done and there is only one part number for the switch on the drivers side. He told me this option is only available on the driver side and always has been that way. Well I can tell you that my 2011 Outdoorsman had two way on both drivers and passenger windows, and the back windows had one touch to come down 1/2 way (note: I never saw this on any other 2011 Ram that I saw. So I ask myself why do I bother with my local dealer.....DUH.